Average Customer Service Advisor Salary

AU$50,546
Avg. SalaryShow Hourly Rate
AU$2,500
Bonus
AU$1,200
Commission
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The average salary for a Customer Service Advisor is AU$50,546.
10%
AU$40k
10%
AU$51k
50%
AU$64k
90%
90%
MEDIAN AU$50,546
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United States (change)
Salary
AU$40k - AU$64k
Bonus
AU$498 - AU$10k
Commission
AU$0 - AU$1k
Total Pay
AU$40k - AU$62k

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Job Description for Customer Service Advisor

Customer Service Advisor Tasks
  • Manage daily and special orders and operations for specific accounts.
  • Provide estimates and documentation, recommending level of work and obtaining agreement.
  • Update and document accounts, including orders, escalations, and transactions.
  • Work with other departments to ensure flow of goods and services and clear communication.

Popular Employer Salaries for Customer Service Advisor

The top respondents for the job title Customer Service Advisor are from the companies National Australia Bank, Westpac Banking Corp and Westpac Banking Corp. Reported salaries are highest at Westpac Banking Corp where the average pay is AU$52,000. National Australia Bank pays the lowest at around AU$48,250.

Customer Service Advisor Job Listings

Popular Skills for Customer Service Advisor

Skills in Customer Service, Oral / Verbal Communication, Sales, Customer Relations and Problem Solving are correlated to pay that is above average.

Pay by Experience Level for Customer Service Advisor

An entry-level Customer Service Advisor with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of AU$48,644 based on 91 salaries. An early career Customer Service Advisor with 1-4 years of experience earns an average total compensation of AU$48,876 based on 126 salaries. A mid-career Customer Service Advisor with 5-9 years of experience earns an average total compensation of AU$51,827 based on 48 salaries. An experienced Customer Service Advisor with 10-19 years of experience earns an average total compensation of AU$54,422 based on 20 salaries. In their late career (20 years and higher), employees earn an average total compensation of AU$60,000.
Employees with Customer Service Advisor in their job title in Brisbane, Queensland earn an average of 9.8% more than the national average. These job titles also find higher than average salaries in Perth, Western Australia (2.9% more) and Melbourne, Victoria (1.5% more). The lowest salaries can be found in Adelaide, South Australia (3.1% less) and Sydney, New South Wales (1.6% less).

Years of Experience

This data is based on 292 survey responses.
Entry Level
31.2%
Early Career
43.2%
Mid Career
16.4%
Experienced
6.8%
Late Career
2.4%

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