Average Customer Service Advisor Salary in Melbourne, Victoria

AU$51,282
Avg. SalaryShow Hourly Rate
AU$1,500
Bonus
AU$5,650
Commission
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The average salary for a Customer Service Advisor in Melbourne, Victoria is AU$51,282.
10%
AU$44k
10%
AU$51k
50%
AU$67k
90%
90%
MEDIAN AU$51,282
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United States (change)
Salary
AU$44k - AU$67k
Bonus
AU$0 - AU$2k
Commission
AU$0 - AU$6k
Total Pay
AU$40k - AU$64k

Your Market Worth Over Time

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Job Description for Customer Service Advisor

Customer Service Advisor Tasks
  • Manage daily and special orders and operations for specific accounts.
  • Provide estimates and documentation, recommending level of work and obtaining agreement.
  • Update and document accounts, including orders, escalations, and transactions.
  • Work with other departments to ensure flow of goods and services and clear communication.

Career Paths

Explore the most common career paths for Customer Service Advisor. Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner to research other job paths.
Customer Service Advisor
Account Manager
Financial Planner
Customer Service Manager
More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)

Customer Service Advisor Job Listings

Popular Skills for Customer Service Advisor

Skills in Customer Service, Oral / Verbal Communication, Sales and Customer Relations are correlated to pay that is above average.

Pay by Experience Level for Customer Service Advisor

An entry-level Customer Service Advisor with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of AU$50,773 based on 10 salaries. An early career Customer Service Advisor with 1-4 years of experience earns an average total compensation of AU$53,153 based on 25 salaries. A mid-career Customer Service Advisor with 5-9 years of experience earns an average total compensation of AU$51,351 based on 14 salaries.
Employees with Customer Service Advisor in their job title in Brisbane, Queensland earn an average of 16.0% more than the national average. These job titles also find higher than average salaries in Perth, Western Australia (1.4% more). The lowest salaries can be found in Adelaide, South Australia (4.4% less) and Sydney, New South Wales (3.0% less).

Years of Experience

This data is based on 49 survey responses.
Entry Level
20.4%
Early Career
51.0%
Mid Career
28.6%

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