The average salary for a Customer Service Advisor in Melbourne, Victoria is AU$51,282.
Is Customer Service Advisor your job title? Get a personalized salary report!
AU$44k - AU$67k
AU$0 - AU$2k
AU$0 - AU$6k
AU$40k - AU$64k
Your Market Worth Over Time
How has your pay changed over time for your market? Find out by taking our salary quiz.
Job Description for Customer Service Advisor
Customer service advisors are the front line for a company when their customers elect to contact them. They clients can work in a large variety of industries and the companies will often offer extensive training on their products and services. Most often these customer service analysts are interacting with clients on the phone, utilizing a headset, telephone system and computer. Customer service advisors generally answer customer questions, but they can also place and track orders, explain se…Read more
Customer Service Advisor Tasks
- Manage daily and special orders and operations for specific accounts.
- Provide estimates and documentation, recommending level of work and obtaining agreement.
- Update and document accounts, including orders, escalations, and transactions.
- Work with other departments to ensure flow of goods and services and clear communication.
Explore the most common career paths for Customer Service Advisor. Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner to research other job paths.
Customer Service Advisor
More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)
Customer Service Advisor Job Listings
Popular Skills for Customer Service Advisor
Oral / Verbal Communication
Skills in Customer Service, Oral / Verbal Communication, Sales and Customer Relations are correlated to pay that is above average.
Pay by Experience Level for Customer Service Advisor
An entry-level Customer Service Advisor with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of AU$50,773 based on 10 salaries. An early career Customer Service Advisor with 1-4 years of experience earns an average total compensation of AU$53,153 based on 25 salaries. A mid-career Customer Service Advisor with 5-9 years of experience earns an average total compensation of AU$51,351 based on 14 salaries.
Pay Difference by Location
Learn more about cost of living by city.
Employees with Customer Service Advisor in their job title in Brisbane, Queensland earn an average of 16.0% more than the national average. These job titles also find higher than average salaries in Perth, Western Australia (1.4% more). The lowest salaries can be found in Adelaide, South Australia (4.4% less) and Sydney, New South Wales (3.0% less).
Years of Experience
This data is based on 49 survey responses.
Related Job Salaries
AU$30k - AU$51k
AU$44k - AU$69k
AU$31k - AU$55k
AU$40k - AU$60k
AU$40k - AU$61k
AU$35k - AU$58k
AU$34k - AU$56k
AU$39k - AU$64k
AU$35k - AU$61k
AU$46k - AU$80k