The average salary for a Customer Service Advisor in Sydney, New South Wales is AU$50,768.
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AU$29k - AU$69k
AU$0 - AU$10k
AU$41k - AU$64k
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Job Description for Customer Service Advisor
Customer service advisors are the front line for a company when their customers elect to contact them. They clients can work in a large variety of industries and the companies will often offer extensive training on their products and services. Most often these customer service analysts are interacting with clients on the phone, utilizing a headset, telephone system and computer. Customer service advisors generally answer customer questions, but they can also place and track orders, explain se…Read more
Customer Service Advisor Tasks
- Manage daily and special orders and operations for specific accounts.
- Provide estimates and documentation, recommending level of work and obtaining agreement.
- Update and document accounts, including orders, escalations, and transactions.
- Work with other departments to ensure flow of goods and services and clear communication.
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Pay by Experience Level for Customer Service Advisor
An entry-level Customer Service Advisor with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of AU$49,501 based on 7 salaries. An early career Customer Service Advisor with 1-4 years of experience earns an average total compensation of AU$50,340 based on 25 salaries.
Pay Difference by Location
Learn more about cost of living by city.
Employees with Customer Service Advisor in their job title in Brisbane, Queensland earn an average of 17.2% more than the national average. These job titles also find higher than average salaries in Perth, Western Australia (5.3% more) and Melbourne, Victoria (1.4% more). The lowest salaries can be found in Adelaide, South Australia (11.3% less).
Years of Experience
This data is based on 32 survey responses.
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