AU$45,387
Avg. Salary
AU$20.50
Avg. Hourly Rate
Help us gather more data! Is Customer Service Assistant your job title? Find out what you're worth.

The average pay for a Customer Service Assistant is AU$20.50 per hour.

The average pay for a Customer Service Assistant is AU$45,387 per year.

10%
AU$16.04
10%
AU$20.50
50%
AU$25.33
90%
90%
MEDIAN AU$20.50
10%
AU$36k
10%
AU$45k
50%
AU$56k
90%
90%
MEDIAN AU$45,387
AU$35,712 - AU$56,285
AU$36K
AU$45K
AU$56K
MEDIAN: AU$45,387
10%
50%
90%
AU$16.04 - AU$25.33
AU$16
AU$21
AU$25
MEDIAN: AU$20.50
10%
50%
90%
AU$0AU$56K
Salary AU$35,712 - AU$56,285
Bonus AU$200
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$33,814 - AU$53,517
  • Country: Australia
  • Currency: AUD
  • Updated: 24 Apr 2019
  • Individuals Reporting: 78
Hourly Data AU$0AU$34
Hourly Rate AU$16.04 - AU$25.33
Hourly Tips AU$1.00
Overtime AU$17.62 - AU$34.47
Annual Data AU$0AU$53K
Bonus AU$200
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$33,814 - AU$53,517
  • Country: United States
  • Currency: AUD
  • Updated: 24 Apr 2019
  • Individuals Reporting: 376

Job Description for Customer Service Assistant

Customer service assistants are responsible for completing customer service tasks and assisting with other administrative duties as required. They interact with customers and work to resolve their inquiries. Additionally, these assistants must help create and maintain business relationships with individuals inside and outside their organization to increase customer satisfaction. Customer service assistants must follow strict company rules and strive to reach objectives set by supervisors. Some of the assistant's other principal duties include reviewing discrepancies, filing documentation, and keeping records of customer transactions. They also respond to customer correspondence and create reports.

Read More...

Popular Employer Salaries for Customer Service Assistant

Common Career Paths for Customer Service Assistant


Add this chart to your site:   640px 640px    300px 300px

Customer Service Assistant Job Listings

Pay by Experience Level for Customer Service Assistant

Pay by Experience for a Customer Service Assistant has a positive trend. An entry-level Customer Service Assistant with less than 5 years of experience can expect to earn an average total compensation of AU$42,000 based on 340 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Assistant with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of AU$44,000 based on 108 salaries. An experienced Customer Service Assistant which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of AU$45,000 based on 44 salaries. A Customer Service Assistant with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of AU$46,000 based on 18 salaries.

Pay Difference by Location

National Average: AU$43,045

Larger city markers indicate a job is popular in that location.

Customer Service Assistant Reviews

Q: What is it like working as a Customer Service Assistant?

Customer Service Assistant in Kalgoorlie:
"Fair."
Pros: Atmosphere
Cons: Middle of nowhere

Customer Service Assistant in Sydney:
"Meh.."
Pros: The workers are great. That's about it really.
Cons: Horrible managers. Too much work load and not enough staff.

Related Job Salaries

Key Stats for Customer Service Assistant

Gender

Female
75 %
Male
25 %
Less than 1 year
17%
1-4 years
53%
5-9 years
17%
10-19 years
9%
20 years or more
4%

Experience Affects Customer Service Assistant Salaries

▲8%

▲6%

▲3%

National Average
AU$43,000

▼3%

Skills That Affect Customer Service Assistant Salaries

National Average
AU$43,000


▼6%

Gender

Female
75 %
Male
25 %

Years of Experience

Less than 1 year
17%
1-4 years
53%
5-9 years
17%
10-19 years
9%
20 years or more
4%

Common Health Benefits

medical benefits
Medical: 1%
dental benefits
Dental: 1%
vision benefits
Vision: 1%
no benefits
None: 98%