AU$47,804
Avg. Salary
AU$20.93
Avg. Hourly Rate
Help us gather more data! Is Customer Service Associate your job title? Find out what you're worth.

The average pay for a Customer Service Associate is AU$20.93 per hour.

The average pay for a Customer Service Associate is AU$47,804 per year.

10%
AU$17.28
10%
AU$20.93
50%
AU$26.89
90%
90%
MEDIAN AU$20.93
10%
AU$41k
10%
AU$48k
50%
AU$60k
90%
90%
MEDIAN AU$47,804
AU$41,324 - AU$60,221
AU$41K
AU$48K
AU$60K
MEDIAN: AU$47,804
10%
50%
90%
AU$17.28 - AU$26.89
AU$17
AU$21
AU$27
MEDIAN: AU$20.93
10%
50%
90%
AU$0AU$60K
Salary AU$41,324 - AU$60,221
Bonus AU$2,300
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$37,800 - AU$58,970
  • Country: Australia
  • Currency: AUD
  • Updated: 20 May 2019
  • Individuals Reporting: 32
Hourly Data AU$0AU$35
Hourly Rate AU$17.28 - AU$26.89
Overtime AU$30.00
Annual Data AU$0AU$58K
Bonus AU$2,300
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$37,800 - AU$58,970
  • Country: United States
  • Currency: AUD
  • Updated: 20 May 2019
  • Individuals Reporting: 63

Job Description for Customer Service Associate

Customer service associates have a variety of duties, the most important of which is assisting customers with any troubles or inquiries that they might have. Often, customer service associates help customers over the phone, but they may also deal with customers in person. A customer service associate must possess a service-oriented attitude, as well as a friendly and personable attitude. They must be able to accurately read situations and address customer needs in a reliable and timely fashion. Often, customer service associates need to sit for long periods at a time, and they must be able to speak on the phone for long periods of time. Other duties required of customer service associates might include to word processing, data entry and other light office duties such as copying and filing. Customer service associates should possess a friendly upbeat personality, and they should be motivated, passionate, and love working with people.

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Customer Service Associate Tasks
  • Provide troubleshooting and technical assistance to customers.
  • Assess the customer's needs and translation into solutions.
  • Coordinate with customers to resolve any billing inquiries.
  • Act as the first point of contact for customers seeking help with products or technical issues.

Customer Service Associate Job Listings

Popular Skills for Customer Service Associate

Pay Difference by Location

-2%

-6%

-19%

National Average: AU$46,003

Larger city markers indicate a job is popular in that location.

Related Job Salaries

Key Stats for Customer Service Associate

Gender

Female
58 %
Male
42 %
Less than 1 year
13%
1-4 years
65%
5-9 years
15%
10-19 years
5%
20 years or more
2%

Experience Affects Customer Service Associate Salaries

▼0%

National Average
AU$46,000

▼7%

Skills That Affect Customer Service Associate Salaries

National Average
AU$46,000



▼3%

Customer Service
▼6%

▼10%

Gender

Female
58 %
Male
42 %

Years of Experience

Less than 1 year
13%
1-4 years
65%
5-9 years
15%
10-19 years
5%
20 years or more
2%

Common Health Benefits

medical benefits
Medical: 4%
dental benefits
Dental:
vision benefits
Vision:
no benefits
None: 96%