AU$48,685
Avg. Salary
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The average salary for a Sales and Service Consultant in Brisbane, Queensland is AU$45,013 per year. Most people with this job move on to other positions after 10 years in this career.

AU$39,211 - AU$66,553
AU$39K
AU$49K
AU$67K
MEDIAN: AU$48,685
10%
50%
90%
AU$0AU$66K
Salary AU$39,211 - AU$66,553
Bonus AU$3,200
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$39,763 - AU$61,277
  • Country: Australia
  • Currency: AUD
  • Updated: 14 Jul 2018
  • Individuals Reporting: 12

Job Description for Sales and Service Consultant

Sales and service consultants are responsible for increasing sales and providing superior customer service to clients for their organization. They are in charge of providing customers all pertinent information on products or services being offered, closing sales, helping increase brand loyalty and customer satisfaction, and responding to client inquiries and complaints in a satisfactory manner. They use a personal computer to keep an accurate records of customer interaction for future reference. In addition, they educate customers on features and benefits of all the company offerings, as well as resolve billing discrepancies, service disruptions, and general service inquiries. Sales and service consultants also escalate issues as necessary to the correct company department. Generally, these consultants report their progress to the sales and service supervisor in their department.

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Sales and Service Consultant Tasks

  • Prepare and maintain records for sales leads and progress status of accounts.
  • Emphasize product features based on analyses of customers' needs, and on knowledge of product capabilities and limitations.
  • Attend special training of products or services to understand the product features, trends or styles of the products or services.
  • Sell the organization's specialized products or services to assigned customers.
  • Build relationships and identify the prospect's need for the products or services.

Sales and Service Consultant Job Listings

Key Stats for Sales and Service Consultant

Gender

Female
43 %
Male
57 %
Less than 1 year
13%
1-4 years
44%
5-9 years
19%
10-19 years
19%
20 years or more
6%

Experience Affects Sales and Service Consultant Salaries

▲12%

National Average
AU$48,000

▼11%

Gender

Female
43 %
Male
57 %

Years of Experience

Less than 1 year
13%
1-4 years
44%
5-9 years
19%
10-19 years
19%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 9%
dental benefits
Dental:
vision benefits
Vision:
no benefits
None: 91%