A Sales and Service Consultant earns an average salary of AU$46,721 per year. Most people with this job move on to other positions after 20 years in this field.

AU$39,747 - AU$59,396
AU$40K
AU$47K
AU$59K
MEDIAN: AU$47,289
10%
50%
90%
AU$19.04 - AU$28.04
AU$19
AU$23
AU$28
MEDIAN: AU$23.25
10%
50%
90%
AU$0AU$59K
Salary AU$39,747 - AU$59,396
Bonus AU$101 - AU$10,050
Profit Sharing AU$250
Commission AU$1,017
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$39,987 - AU$59,924
  • Country: Australia
  • Currency: AUD
  • Updated: 20 Jan 2018
  • Individuals Reporting: 107
Hourly Data AU$0AU$49
Hourly Rate AU$19.04 - AU$28.04
Overtime AU$1.51 - AU$49.66
Annual Data AU$0AU$59K
Bonus AU$101 - AU$10,050
Commission AU$1,017
Profit Sharing AU$250
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$39,987 - AU$59,924
  • Country: United States
  • Currency: AUD
  • Updated: 20 Jan 2018
  • Individuals Reporting: 65

Job Description for Sales and Service Consultant

Sales and service consultants are responsible for increasing sales and providing superior customer service to clients for their organization. They are in charge of providing customers all pertinent information on products or services being offered, closing sales, helping increase brand loyalty and customer satisfaction, and responding to client inquiries and complaints in a satisfactory manner. They use a personal computer to keep an accurate records of customer interaction for future reference. In addition, they educate customers on features and benefits of all the company offerings, as well as resolve billing discrepancies, service disruptions, and general service inquiries. Sales and service consultants also escalate issues as necessary to the correct company department. Generally, these consultants report their progress to the sales and service supervisor in their department.

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Sales and Service Consultant Tasks

  • Prepare and maintain records for sales leads and progress status of accounts.
  • Emphasize product features based on analyses of customers' needs, and on knowledge of product capabilities and limitations.
  • Attend special training of products or services to understand the product features, trends or styles of the products or services.
  • Sell the organization's specialized products or services to assigned customers.
  • Build relationships and identify the prospect's need for the products or services.

Sales and Service Consultant Pay By Employer

$0$61K

$31,850

$29,664

$44,494

$28,515

Sales and Service Consultant Job Listings

Pay by Experience Level for Sales and Service Consultant

Pay by Experience for a Sales and Service Consultant has a neutral trend. An entry-level Sales and Service Consultant with less than 5 years of experience can expect to earn an average total compensation of AU$47,000 based on 124 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Sales and Service Consultant with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of AU$50,000 based on 39 salaries. An experienced Sales and Service Consultant which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of AU$52,000 based on 20 salaries. A Sales and Service Consultant with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of AU$47,000 based on 8 salaries.

Pay Difference by Location

National Average: AU$48,355

Larger city markers indicate a job is popular in that location.

Related Job Salaries

Key Stats for Sales and Service Consultant

Gender

Female
64 %
Male
36 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 6 votes.
Less than 1 year
13%
1-4 years
53%
5-9 years
19%
10-19 years
10%
20 years or more
5%

Experience Affects Sales and Service Consultant Salaries

▲8%

▲4%

National Average
AU$48,000

▼2%

▼3%

Skills That Affect Sales and Service Consultant Salaries

▲1%

National Average
AU$48,000

Customer Service
▼1%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 6 votes.

Gender

Female
64 %
Male
36 %

Years of Experience

Less than 1 year
13%
1-4 years
53%
5-9 years
19%
10-19 years
10%
20 years or more
5%

Common Health Benefits

medical benefits
Medical: 12%
dental benefits
Dental: 3%
vision benefits
Vision: 3%
no benefits
None: 88%