AU$46,969
Avg. Salary

Average additional compensation for this job:

Bonus

AU$3,072

Profit Sharing

AU$250

Commission

AU$4,500

The average salary for an Entry-Level Sales and Service Consultant is AU$45,465 per year.

AU$39,440 - AU$56,960
AU$39K
AU$47K
AU$57K
MEDIAN: AU$46,969
10%
50%
90%
AU$18.91 - AU$25.59
AU$19
AU$23
AU$26
MEDIAN: AU$22.79
10%
50%
90%
AU$0AU$56K
Salary AU$39,440 - AU$56,960
Bonus AU$203 - AU$10,101
Profit Sharing AU$250
Commission AU$4,500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$39,771 - AU$56,234
  • Country: Australia
  • Currency: AUD
  • Updated: 14 Jul 2018
  • Individuals Reporting: 68
Hourly Data AU$0AU$40
Hourly Rate AU$18.91 - AU$25.59
Overtime AU$32.00
Annual Data AU$0AU$56K
Bonus AU$203 - AU$10,101
Commission AU$4,500
Profit Sharing AU$250
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$39,771 - AU$56,234
  • Country: United States
  • Currency: AUD
  • Updated: 14 Jul 2018
  • Individuals Reporting: 44

Job Description for Sales and Service Consultant

Sales and service consultants are responsible for increasing sales and providing superior customer service to clients for their organization. They are in charge of providing customers all pertinent information on products or services being offered, closing sales, helping increase brand loyalty and customer satisfaction, and responding to client inquiries and complaints in a satisfactory manner. They use a personal computer to keep an accurate records of customer interaction for future reference. In addition, they educate customers on features and benefits of all the company offerings, as well as resolve billing discrepancies, service disruptions, and general service inquiries. Sales and service consultants also escalate issues as necessary to the correct company department. Generally, these consultants report their progress to the sales and service supervisor in their department.

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Sales and Service Consultant Tasks

  • Prepare and maintain records for sales leads and progress status of accounts.
  • Emphasize product features based on analyses of customers' needs, and on knowledge of product capabilities and limitations.
  • Attend special training of products or services to understand the product features, trends or styles of the products or services.
  • Sell the organization's specialized products or services to assigned customers.
  • Build relationships and identify the prospect's need for the products or services.

Sales and Service Consultant Job Listings

Pay Difference by Location

National Average: AU$47,802

Larger city markers indicate a job is popular in that location.

Key Stats for Sales and Service Consultant

Gender

Female
63 %
Male
38 %

Job Satisfaction

Satisfied
Rated 3 out of 5
based on 4 votes.
Less than 1 year
20%
1-4 years
77%
5-9 years
4%

Job Satisfaction

Satisfied
Rated 3 out of 5
based on 4 votes.

Gender

Female
63 %
Male
38 %

Common Health Benefits

medical benefits
Medical: 12%
dental benefits
Dental: 2%
vision benefits
Vision: 2%
no benefits
None: 88%