The average salary for an Entry-Level Sales and Service Consultant is AU$45,465 per year.

AU$38,558 - AU$55,431
AU$39K
AU$45K
AU$55K
MEDIAN: AU$45,465
10%
50%
90%
AU$19.04 - AU$26.11
AU$19
AU$23
AU$26
MEDIAN: AU$22.69
10%
50%
90%
AU$0AU$55K
Salary AU$38,558 - AU$55,431
Bonus AU$206 - AU$10,033
Profit Sharing AU$250
Commission AU$4,500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$39,265 - AU$55,843
  • Country: Australia
  • Currency: AUD
  • Updated: 16 Dec 2017
  • Individuals Reporting: 76
Hourly Data AU$0AU$49
Hourly Rate AU$19.04 - AU$26.11
Overtime AU$1.51 - AU$49.66
Annual Data AU$0AU$55K
Bonus AU$206 - AU$10,033
Commission AU$4,500
Profit Sharing AU$250
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$39,265 - AU$55,843
  • Country: United States
  • Currency: AUD
  • Updated: 16 Dec 2017
  • Individuals Reporting: 47

Job Description for Sales and Service Consultant

Sales and service consultants are responsible for increasing sales and providing superior customer service to clients for their organization. They are in charge of providing customers all pertinent information on products or services being offered, closing sales, helping increase brand loyalty and customer satisfaction, and responding to client inquiries and complaints in a satisfactory manner. They use a personal computer to keep an accurate records of customer interaction for future reference. In addition, they educate customers on features and benefits of all the company offerings, as well as resolve billing discrepancies, service disruptions, and general service inquiries. Sales and service consultants also escalate issues as necessary to the correct company department. Generally, these consultants report their progress to the sales and service supervisor in their department.

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Sales and Service Consultant Tasks

  • Prepare and maintain records for sales leads and progress status of accounts.
  • Emphasize product features based on analyses of customers' needs, and on knowledge of product capabilities and limitations.
  • Attend special training of products or services to understand the product features, trends or styles of the products or services.
  • Sell the organization's specialized products or services to assigned customers.
  • Build relationships and identify the prospect's need for the products or services.

Sales and Service Consultant Job Listings

Pay Difference by Location

National Average: AU$46,807

Larger city markers indicate a job is popular in that location.

Key Stats for Sales and Service Consultant

Gender

Female
68 %
Male
32 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 5 votes.
Less than 1 year
19%
1-4 years
76%
5-9 years
6%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 5 votes.

Gender

Female
68 %
Male
32 %

Common Health Benefits

medical benefits
Medical: 9%
dental benefits
Dental: 2%
vision benefits
Vision: 2%
no benefits
None: 91%