Mid-Career Service Delivery Manager in Melbourne, Victoria Salary (Australia)

The average pay for a Mid-Career Service Delivery Manager in Melbourne, Victoria is AU$108,558 per year. A skill in Project Management is associated with high pay for this job.

AU$61,825 - AU$163,979
AU$62K
AU$110K
AU$160K
MEDIAN: AU$107,906
10%
50%
90%
AU$0AU$163K
Salary AU$61,825 - AU$163,979
Bonus AU$0.00 - AU$29,361
Profit Sharing AU$8,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$61,825 - AU$163,979
  • Country: Australia
  • Currency: AUD
  • Updated: 12 Jan 2018
  • Individuals Reporting: 59

Job Description for Service Delivery Manager

Service delivery mangers often are the first and only contact for a client who needs answers regarding information systems and their account. These managers must have the skills to conduct recovery exercises and be able to document every step and progress during the recovery. After every exercise, service delivery managers must create a formal report for the clients.

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Service Delivery Manager Tasks

  • Manage service delivery for a suite of customers and provide day to day operational guidance.
  • Act as the link between a variety of projects, customers, and resources.
  • Recommend solutions to problems and cost-effective strategies for clients.
  • Monitor team members to ensure that project milestones are met and delivered on time.
  • Design and execute techniques to enhance productivity and efficiency and reduce risks.

Service Delivery Manager Job Listings

Key Stats for Service Delivery Manager

Gender

Female
24 %
Male
76 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 3 votes.
5-9 years
59%
10-19 years
41%

Skills That Affect Service Delivery Manager Salaries

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 3 votes.

Gender

Female
24 %
Male
76 %

Common Health Benefits

medical benefits
Medical: 12%
dental benefits
Dental: 3%
vision benefits
Vision: 3%
no benefits
None: 88%