An Entry-Level Technical Support Analyst earns an average salary of AU$52,682 per year.

AU$42,271 - AU$66,035
AU$42K
AU$53K
AU$66K
MEDIAN: AU$52,749
10%
50%
90%
AU$20.24 - AU$23.00
AU$21
MEDIAN: AU$20.89
50%
AU$0AU$66K
Salary AU$42,271 - AU$66,035
Bonus AU$291 - AU$6,183
Profit Sharing AU$800
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$42,220 - AU$66,406
  • Country: Australia
  • Currency: AUD
  • Updated: 9 Dec 2017
  • Individuals Reporting: 67
Hourly Data AU$0AU$53
Hourly Rate AU$20.89
Overtime AU$34.39
Annual Data AU$0AU$66K
Bonus AU$291 - AU$6,183
Profit Sharing AU$800
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$42,220 - AU$66,406
  • Country: United States
  • Currency: AUD
  • Updated: 9 Dec 2017
  • Individuals Reporting: 5

Job Description for Technical Support Analyst

A technical support analyst typically has several responsibilities within their company’s information technology (IT) department. Often, they handle the installation and maintenance of software and equipment to workstations. This may include testing applications, documenting and receiving approval for installations or changes, and troubleshooting and solving IT problems. Technical support analysts may also support end users; in this case, they may work over the phone or online providing technical support and educating customers when they are setting up or experiencing trouble with software or equipment.

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Technical Support Analyst Tasks

  • Provide technical assistance to computer system and other technical equipment users.
  • Perform general maintenance and repair of technical equipment.
  • Install software and hardware applications.

Technical Support Analyst Job Listings

Pay Difference by Location

National Average: AU$52,879

Larger city markers indicate a job is popular in that location.

Key Stats for Technical Support Analyst

Gender

Female
15 %
Male
85 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 2 votes.
Less than 1 year
1%
1-4 years
81%
5-9 years
18%

Skills That Affect Technical Support Analyst Salaries

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 2 votes.

Gender

Female
15 %
Male
85 %

Common Health Benefits

medical benefits
Medical: 11%
dental benefits
Dental:
vision benefits
Vision:
no benefits
None: 89%