The average pay for an Account Representative with Customer Service skills is C$48,784 per year. People in this job generally don't have more than 20 years' experience.
|Salary||C$33,658 - C$60,039|
|Bonus||C$976 - C$9,826|
|Total Pay (|
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).)
|C$34,471 - C$62,456|
|Hourly Rate||C$15.67 - C$28.27|
|Bonus||C$976 - C$9,826|
|Total Pay (||C$34,471 - C$62,456|
Job Description for Account Representative
Account representatives are in charge of maintaining existing company accounts while working efficiently to create new ones. They strive to provide excellent customer service for current and prospective clients. In addition, they analyze possible business affiliations and develop strong connections to gain new leads. They utilize company resources to keep track of sales, strategies and goals. They are constantly trained with new methods and updated technology to be more productive.Read More...
Account representatives must know how to multitask and work under deadlines. They should possess strong knowledge of the sales process and have remarkable problem solving abilities. They are often required to follow organizational privacy and safety policies to comply with their company's or industry's regulations. They may also design and use effective selling plans to create brand loyalty for their products or services. In addition, account representatives work on keeping customers with the company by resolving customer needs. As part of their main duties, they also create quotes and contracts for services rendered and use company knowledge to recommend business options for clientele.
Account representatives must have superior interpersonal and communication skills. They usually work in office environments with personal computers and telephones as their main tools. As such, they also must be proficient in the use of office applications and team communication software. A bachelor's degree is usually the higher education requirement for most employers; however, years of previous experience in a similar position can also be helpful. (Copyright 2018 PayScale.com)
Account Representative Tasks
- Follow up on interested parties and closes sales.
- Makes cold calls or follows leads to discover new sales opportunities.
- Respond to questions and complaints from customers.
- Analyze customer information to make recommendations for additional services.
Account Representative Job Listings
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Key Stats for Account Representative
Rated 5 out of 5
based on 16 votes.