C$52,116
Avg. Salary
Avg. Hourly Rate

Average additional compensation:

C$6,000

Bonus

C$4,000

Commission

What am I worth?
How should I pay?

The average pay for a Customer Support Manager with People Management skills in Toronto, Ontario is {{pay}} per hour.

The average pay for a Customer Support Manager with People Management skills in Toronto, Ontario is C$52,116 per year.

C$0.00
10%
C$0.00
50%
C$0.00
90%
MEDIAN C$0.00
C$42k
10%
C$52k
50%
C$73k
90%
MEDIAN C$52,116
C$41,873 - C$73,407
C$42K
C$52K
C$73K
MEDIAN: C$52,116
10%
50%
90%
C$0C$73K
Salary C$41,873 - C$73,407
Bonus C$6,000
Commission C$4,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$41,873 - C$73,853
  • Country: Canada
  • Currency: CAD
  • Updated: 19 Feb 2019
  • Individuals Reporting: 12

Job Description for Customer Support Manager

Customer support managers generally work directly with customers with the main goal of ensuring the customer is satisfied. They work at various managerial levels within an organization, from the head of an office or store to a team leader managing customer service staff. Their roles vary widely, but some typical job duties are creating and accomplishing customer service goals, meeting financial goals, leading a customer service team, learning about the company products or services and keeping up to date on them, and improving customer relations. Other tasks include handling and investigating customer complaints and attending meetings or talking with other customer support managers in their field.

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Customer Support Manager Tasks
  • Oversee and evaluate customer service team and set quality standards and goals.
  • Liaise with customers and ensure that expectations and quality goals are met.
  • Collect, validate, and analyze data on performance metrics and customer support.
  • Coordinate inter-department and external activities and projects.

Customer Support Manager Job Listings

Key Stats for Customer Support Manager

Gender

Female
56 %
Male
44 %
1-4 years
75%
5-9 years
25%

Gender

Female
56 %
Male
44 %

Years of Experience

1-4 years
75%
5-9 years
25%

Common Health Benefits

medical benefits
Medical: 82%
dental benefits
Dental: 73%
vision benefits
Vision: 36%
no benefits
None: 18%