The average pay for a Desktop Support Analyst is C$48,949 per year.

C$38,007 - C$63,417
C$38K
C$50K
C$63K
MEDIAN: C$50,376
10%
50%
90%
C$17.60 - C$30.57
C$18
C$25
C$31
MEDIAN: C$24.92
10%
50%
90%
C$0C$64K
Salary C$38,007 - C$63,417
Bonus C$0.00 - C$6,400
Profit Sharing C$3,155
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$38,310 - C$64,664
  • Country: Canada
  • Currency: CAD
  • Updated: 13 Jan 2018
  • Individuals Reporting: 157
Hourly Data C$0C$43
Hourly Rate C$17.60 - C$30.57
Overtime C$1.53 - C$43.60
Annual Data C$0C$64K
Bonus C$0.00 - C$6,400
Profit Sharing C$3,155
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$38,310 - C$64,664
  • Country: United States
  • Currency: CAD
  • Updated: 13 Jan 2018
  • Individuals Reporting: 62

Job Description for Desktop Support Analyst

Desktop support analysts analyze and troubleshoot issues with desktop computers and their applications. In most businesses, this means dealing with Windows-based machines and applications; however, some firms run strictly Apple machines or run a mix of Apple and Windows machines, so knowing both types of systems well is an advantage.

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Desktop Support Analyst Tasks

  • Maintain, analyze, and repair hardware and software systems.
  • Respond to tickets, and troubleshoot and resolve problems in a timely manner.
  • Support and enforce information technology (IT) policies.
  • Set up and configure new systems, new applications, and upgrades.
  • Manage user account information, permissions, and rights, including groups.

Desktop Support Analyst Job Listings

Pay by Experience Level for Desktop Support Analyst

Pay by Experience for a Desktop Support Analyst has a positive trend. An entry-level Desktop Support Analyst with less than 5 years of experience can expect to earn an average total compensation of C$47,000 based on 58 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Desktop Support Analyst with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of C$50,000 based on 29 salaries. An experienced Desktop Support Analyst which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of C$54,000 based on 20 salaries. A Desktop Support Analyst with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of C$59,000 based on 17 salaries.

Pay Difference by Location

National Average: C$51,131

Larger city markers indicate a job is popular in that location.

Related Job Salaries

Key Stats for Desktop Support Analyst

Gender

Female
9 %
Male
91 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 46 votes.
Less than 1 year
1%
1-4 years
39%
5-9 years
30%
10-19 years
21%
20 years or more
9%

Experience Affects Desktop Support Analyst Salaries

▲16%

▲5%

National Average
C$51,000

▼1%

▼9%

Skills That Affect Desktop Support Analyst Salaries

National Average
C$51,000



Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 46 votes.

Gender

Female
9 %
Male
91 %

Years of Experience

Less than 1 year
1%
1-4 years
39%
5-9 years
30%
10-19 years
21%
20 years or more
9%

Common Health Benefits

medical benefits
Medical: 80%
dental benefits
Dental: 80%
vision benefits
Vision: 64%
no benefits
None: 15%