The average pay for a Desktop Support Analyst in Toronto, Ontario is C$47,040 per year. For the first five to ten years in this position, pay increases modestly, but any additional experience does not have a big effect on pay. Most people move on to other jobs if they have more than 20 years' experience in this career.

C$37,875 - C$60,182
C$38K
C$50K
C$60K
MEDIAN: C$49,756
10%
50%
90%
C$13.09 - C$34.77
C$13
C$21
C$35
MEDIAN: C$20.96
10%
50%
90%
C$0C$63K
Salary C$37,875 - C$60,182
Bonus C$4,000
Profit Sharing C$3,352
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$36,037 - C$63,788
  • Country: Canada
  • Currency: CAD
  • Updated: 11 Jan 2018
  • Individuals Reporting: 37
Hourly Data C$0C$34
Hourly Rate C$13.09 - C$34.77
Overtime C$19.00
Annual Data C$0C$63K
Bonus C$4,000
Profit Sharing C$3,352
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$36,037 - C$63,788
  • Country: United States
  • Currency: CAD
  • Updated: 11 Jan 2018
  • Individuals Reporting: 10

Job Description for Desktop Support Analyst

Desktop support analysts analyze and troubleshoot issues with desktop computers and their applications. In most businesses, this means dealing with Windows-based machines and applications; however, some firms run strictly Apple machines or run a mix of Apple and Windows machines, so knowing both types of systems well is an advantage.

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Desktop Support Analyst Tasks

  • Maintain, analyze, and repair hardware and software systems.
  • Respond to tickets, and troubleshoot and resolve problems in a timely manner.
  • Support and enforce information technology (IT) policies.
  • Set up and configure new systems, new applications, and upgrades.
  • Manage user account information, permissions, and rights, including groups.

Desktop Support Analyst Job Listings

Key Stats for Desktop Support Analyst

Gender

Female
11 %
Male
89 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 9 votes.
Less than 1 year
2%
1-4 years
47%
5-9 years
32%
10-19 years
19%

Experience Affects Desktop Support Analyst Salaries

▲9%

▲6%

National Average
C$49,000

▼4%

Skills That Affect Desktop Support Analyst Salaries

National Average
C$49,000



Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 9 votes.

Gender

Female
11 %
Male
89 %

Years of Experience

Less than 1 year
2%
1-4 years
47%
5-9 years
32%
10-19 years
19%

Common Health Benefits

medical benefits
Medical: 73%
dental benefits
Dental: 77%
vision benefits
Vision: 43%
no benefits
None: 17%