The average hourly pay for a Guest Services Agent with Microsoft Office skills in Canada is C$12.84.
Is Guest Services Agent your job title? Get a personalized salary report!
C$12 - C$15
C$25,803 - C$31,494
Your Market Worth Over Time
How has your pay changed over time for your market? Find out by taking our salary quiz.
Job Description for Guest Services Agent
Guest services agents generally operate the front desk of a hotel (or similar establishment) and are chiefly responsible for handling guest check-ins, check-outs, and other customer-service functions. They may also be responsible for customer complaints, handling cash, and informing visitors of hotel rules, as well as providing additional information to assist the guests. At the front desk, guest services agents must be familiar with hotel check-in software and be able to solve errors within t…Read more
Guest Services Agent Tasks
- Greet, register, and assign rooms to guests, and provide information and paperwork.
- Answer questions, escalate complaints, and ensure that the lobby remains clean and pleasant.
- Calculate bills, collect payments and document interactions.
Explore the most common career paths for Guest Services Agent. Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner to research other job paths.
Guest Services Agent
More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)
Guest Services Agent Job Listings
Search for more jobs
Popular Skills for Guest Services Agent
Avg. Hourly Rate
Skills in Customer Service, Oral / Verbal Communication, Problem Solving and Customer Relations are correlated to pay that is above average.
Years of Experience
This data is based on 6 survey responses.
Related Job Salaries
C$13 - C$24
C$11 - C$20
C$13 - C$22
C$11 - C$16
C$14 - C$25
C$12 - C$19
C$15 - C$28
C$11 - C$15
C$15 - C$30