Average Entry-Level Senior Customer Service Representative (CSR) Hourly Pay in Canada

C$14.09
Avg. Hourly RateShow Salary
C$1,000
Bonus
What am I worth?
Get pay report
How should I pay?
Price a job
The average hourly pay for an Entry-Level Senior Customer Service Representative (CSR) in Canada is C$14.09.
10%
C$10.30
MEDIAN
C$14.09
90%
C$20.36
Is Senior Customer Service Representative (CSR) your job title? Find out what you should be paid

Use our tool to get a personalized report on your market worth.

How it works:
1
Enter city & years of experience
2
Add pay factors like skills & education
3
Find your market worth with a report tailored to you
United States (change)
Hourly Rate
C$10 - C$20
Bonus
C$0 - C$1,000
Total Pay
C$24,806 - C$48,430

Your Market Worth Over Time

How has your pay changed over time for your market? Find out by taking our salary quiz.

Job Description for Senior Customer Service Representative (CSR)

Senior Customer Service Representative (CSR) Tasks
  • Builds and maintain business relationship with clients by providing prompt and accurate service so as to promote customer loyalty.
  • May mentor or give direction to junior team members and provide training on best practices.
  • May assist management in ensuring performance goals are met.
  • Assists the Customer Service Representative (CSR) with difficult cases.
  • Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires.

Senior Customer Service Representative (CSR) Job Listings

Search for more jobs
Search

Pay by Experience Level for Senior Customer Service Representative (CSR)

An early career Senior Customer Service Representative (CSR) with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of C$16.27 based on 134 salaries. A mid-career Senior Customer Service Representative (CSR) with 5-9 years of experience earns an average total compensation of C$17.29 based on 158 salaries. An experienced Senior Customer Service Representative (CSR) with 10-19 years of experience earns an average total compensation of C$17.73 based on 161 salaries. In their late career (20 years and higher), employees earn an average total compensation of C$18.

Years of Experience

This data is based on 570 survey responses.
Early Career
23.5%
Mid Career
27.7%
Experienced
28.2%
Late Career
20.5%

Related Job Salaries