Support Analyst, Information Technology (IT) with Microsoft Office Skills Salary (Canada)

A Support Analyst, Information Technology (IT) with Microsoft Office skills earns an average salary of C$49,705 per year. Most people with this job move on to other positions after 20 years in this field. For the first five to ten years in this position, salary increases sharply, but any additional experience does not have a big effect on pay.

C$39,498 - C$70,206
C$39K
C$50K
C$70K
MEDIAN: C$49,595
10%
50%
90%
C$16.48 - C$33.83
C$16
C$22
C$34
MEDIAN: C$21.84
10%
50%
90%
C$0C$74K
Salary C$39,498 - C$70,206
Bonus C$0.00 - C$9,500
Profit Sharing C$1,500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$36,547 - C$74,062
  • Country: Canada
  • Currency: CAD
  • Updated: 13 Jan 2018
  • Individuals Reporting: 97
Hourly Data C$0C$59
Hourly Rate C$16.48 - C$33.83
Overtime C$38.05
Annual Data C$0C$74K
Bonus C$0.00 - C$9,500
Profit Sharing C$1,500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$36,547 - C$74,062
  • Country: United States
  • Currency: CAD
  • Updated: 13 Jan 2018
  • Individuals Reporting: 39

Job Description for Support Analyst, Information Technology (IT)

A support information technology (IT) analyst is responsible for much of the day-to-day technical support and development in a business or corporate setting. These analysts respond to problems and complaints from other departments regarding the quality of their technological systems (such as computers and phones). In addition to solving current problems, support IT analysts develop strategies for improving technologies to avoid problems in the future or to improve technology-related performance. A typical day for a support IT analyst includes visiting sites of concern within the company and resolving any technological problems, as well as developing strategies to prevent future problems.

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Support Analyst, Information Technology (IT) Tasks

  • Determine and execute changes to hardware, software, applications, or systems.
  • Collaborate with other IT teams on new projects.
  • Troubleshoot issue requests and maintain inventory.

Support Analyst, Information Technology (IT) Job Listings

Pay Difference by Location

National Average: C$49,897

Larger city markers indicate a job is popular in that location.

Key Stats for Support Analyst, Information Technology (IT)

Gender

Female
19 %
Male
81 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 33 votes.
Less than 1 year
6%
1-4 years
42%
5-9 years
28%
10-19 years
21%
20 years or more
4%

Experience Affects Support Analyst, Information Technology (IT) Salaries

Mid-Career
▲6%

Experienced
▲4%

National Average
C$50,000

Entry-Level
▼12%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 33 votes.

Gender

Female
19 %
Male
81 %

Years of Experience

Less than 1 year
6%
1-4 years
42%
5-9 years
28%
10-19 years
21%
20 years or more
4%

Common Health Benefits

medical benefits
Medical: 80%
dental benefits
Dental: 75%
vision benefits
Vision: 63%
no benefits
None: 20%