HK$386,599
Avg. Salary
Avg. Hourly Rate
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The average pay for a Client Service Manager is {{pay}} per hour.

The average pay for a Client Service Manager is HK$386,599 per year.

HK$0.00
10%
HK$0.00
50%
HK$0.00
90%
MEDIAN HK$0.00
HK$121k
10%
HK$387k
50%
HK$935k
90%
MEDIAN HK$386,599
HK$121,217 - HK$934,630
HK$120K
HK$390K
HK$930K
MEDIAN: HK$386,599
10%
50%
90%
HK$0HK$1M
Salary HK$121,217 - HK$934,630
Bonus HK$70,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
HK$121,217 - HK$1,064,563
  • Country: Hong Kong
  • Currency: HKD
  • Updated: 16 Feb 2019
  • Individuals Reporting: 17

Job Description for Client Service Manager

A client service manager makes sure customers or clients receive assistance in a helpful, efficient manner. Their most important responsibilities are ensuring employees follow proper business practices, auditing files, and ensuring excellent online and phone-based customer services. Other common responsibilities include cooperating with business partners, making sure staff capacity can handle call volume, and managing any service issues. Client service managers also make recommendations for department-wide issues to organizational management.

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Client Service Manager Tasks
  • Develops, tracks and reports key performance measurements for the unit.
  • Oversees cross functional work areas targeted to resolve issues raised by clients.
  • Manages the client service operations, which deals directly with clients and is the first point of contact.
  • Develops and implements processes and procedures to improve operational efficiency.

Client Service Manager Pay By Employer

$0$111K

$59,362

$54,238

$49,252

Bayada
20 profiles
$39,746

Willis Group Ltd
15 profiles
$61,042

AC Nielsen Corp
11 profiles
$72,774

Centria
11 profiles
$45,000

Moneta Group
11 profiles
$42,692

AON Corporation
10 profiles
$73,145

$80,500

Client Service Manager Job Listings

Pay Difference by Location

National Average: HK$440,000

Larger city markers indicate a job is popular in that location.

Client Service Manager Advice

Q: What is it like working as a Client Service Manager?

Client Service Manager in canada:
"Put effort and contribute the company."
Be kind and patient to handle clients and be fair to each of your colleagues, Learn and share knowledge to the team

Client Service Manager in Hong Kong:
"Institution Client."
Pros: Interact wit Institutional Clients.
Cons: Sales colleagues offer items that we cannot deliever.

Key Stats for Client Service Manager

Gender

Female
50 %
Male
50 %
Less than 1 year
12%
1-4 years
18%
5-9 years
35%
10-19 years
35%

Gender

Female
50 %
Male
50 %

Years of Experience

Less than 1 year
12%
1-4 years
18%
5-9 years
35%
10-19 years
35%

Common Health Benefits

medical benefits
Medical: 83%
dental benefits
Dental: 50%
vision benefits
Vision: 8%
no benefits
None: 17%