HK$294,334
Avg. Salary
Avg. Hourly Rate
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The average pay for a Technical Support Specialist is {{pay}} per hour.

The average pay for a Technical Support Specialist is HK$294,334 per year.

$0
10%
$0
50%
$0
90%
MEDIAN $0
$215k
10%
$294k
50%
$712k
90%
MEDIAN $294,334
HK$214,513 - HK$711,705
HK$210K
HK$290K
HK$710K
MEDIAN: HK$294,334
10%
50%
90%
HK$0HK$711K
Salary HK$214,513 - HK$711,705
Bonus HK$46,200
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
HK$214,513 - HK$711,705
  • Country: Hong Kong
  • Currency: HKD
  • Updated: 13 Oct 2018
  • Individuals Reporting: 10

Job Description for Technical Support Specialist

A technical support specialist consults with other employees and identifies technology problems; they then propose or collaborate on solutions. In some companies, this position requires the specialist to write programs to improve the efficiency and productivity of the systems already in place. As technology is constantly changing, individuals in this position must be aware of and able to respond to changes in technology. The technical support specialist must be technologically savvy and focused on finding solutions to issues with media technology and information integration. Often, the position is located within a computer lab or sometimes a classroom. If the position is within a school, an understanding of educational technology is a must.

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Technical Support Specialist Tasks

  • Identify problems with information technology system operations and provide potential workarounds.
  • Raise information, bug and feature requests to the development team or senior support specialists.
  • Provide information systems technical support for routine customer issues.

Technical Support Specialist Job Listings

Pay Difference by Location

28%

National Average: HK$303,947

Larger city markers indicate a job is popular in that location.

Key Stats for Technical Support Specialist

1-4 years
40%
5-9 years
30%
10-19 years
20%
20 years or more
10%

Years of Experience

1-4 years
40%
5-9 years
30%
10-19 years
20%
20 years or more
10%

Common Health Benefits

medical benefits
Medical: 100%
dental benefits
Dental: 43%
vision benefits
Vision: 14%
no benefits
None: