HK$310,891
Avg. Salary
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A Mid-Career Information Technology (IT) Support Specialist earns an average salary of HK$301,508 per year.

Job Description for Information Technology (IT) Support Specialist

The information technology (IT) support specialist is a generalist position devoted to all aspects of computer set-up, installation, troubleshooting, service, upgrades, and maintenance. The position can also include handling how computers connect to each other or the rest of the network; printing, both locally and on the network; and auxiliary devices such as tablets, PDAs, and smartphones. The job duties can be performed remotely from a central location, in the customer's work environment, or in a combination of the two. The position may require some physical activity such as lifting and moving computer equipment into place or crawling in tight spaces.

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Information Technology (IT) Support Specialist Tasks

  • Maintain and troubleshoot devices and systems, hardware, and software.
  • Document system performance, bugs, debugging, and program requirements.
  • Follow maintenance protocols to ensure systems are secure and ready for users.
  • Lead design and deployment of servers, directories, wireless, backups, and personal devices.

Information Technology (IT) Support Specialist Job Listings

Pay Difference by Location

National Average: HK$310,891

Larger city markers indicate a job is popular in that location.

Key Stats for Information Technology (IT) Support Specialist

5-9 years
88%
10-19 years
13%

Common Health Benefits

medical benefits
Medical: 100%
dental benefits
Dental: 50%
vision benefits
Vision:
no benefits
None: