Rs 200,472
Avg. Salary
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A Call Center and Customer Service Executive in Hyderabad, Andhra Pradesh earns an average salary of Rs 192,000 per year. Most people with this job move on to other positions after 20 years in this career. Experience has a moderate effect on pay for this job. A skill in Customer Relationship Management (CRM) is associated with high pay for this job.

Rs 99,189 - Rs 374,995
Rs 99K
Rs 200K
Rs 370K
MEDIAN: Rs 200,472
10%
50%
90%
Rs 0Rs 411K
Salary Rs 99,189 - Rs 374,995
Bonus Rs 7,047 - Rs 74,497
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
Rs 99,189 - Rs 411,060
  • Country: India
  • Currency: INR
  • Updated: 15 Sep 2018
  • Individuals Reporting: 68

Job Description for Call Center and Customer Service Executive

Call center customer service executives hold high-level, problem-solving positions in fast-paced work environments; they must have strong communication skills and the ability to think quickly and creatively to solve consumers' problems in a professional manner. These executives are responsible for enacting their companies' standards while providing exemplary service to consumers, and many may telecommute or work solely in offices.

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Call Center and Customer Service Executive Tasks

  • Establish and communicate the service standards to the operations so that quality customer satisfaction is achieved.
  • Strategize the planning, developing and directing of the call center operations and customer service programs.

Call Center and Customer Service Executive Job Listings

Key Stats for Call Center and Customer Service Executive

Gender

Female
20 %
Male
80 %
Less than 1 year
29%
1-4 years
50%
5-9 years
10%
10-19 years
10%

Experience Affects Call Center and Customer Service Executive Salaries

Experienced
▲108%

Mid-Career
▲82%

National Average
Rs 208,000

▼11%

Skills That Affect Call Center and Customer Service Executive Salaries

Customer Relationship Management (CRM)
▲25%

Oral / Verbal Communication
▼0%

National Average
Rs 208,000


Gender

Female
20 %
Male
80 %

Years of Experience

Less than 1 year
29%
1-4 years
50%
5-9 years
10%
10-19 years
10%

Common Health Benefits

medical benefits
Medical: 60%
dental benefits
Dental: 3%
vision benefits
Vision: 3%
no benefits
None: 40%