Rs 196,748
Avg. Salary

Average additional compensation for this job:

Bonus

Rs 17,849

Profit Sharing

Rs 8,500

Commission

Rs 22,000

A Call Center and Customer Service Executive earns an average salary of Rs 202,379 per year. People in this job generally don't have more than 10 years' experience. Experience strongly influences income for this job. A skill in Customer Relationship Management (CRM) is associated with high pay for this job.

Rs 108,780 - Rs 366,496
Rs 110K
Rs 200K
Rs 370K
MEDIAN: Rs 196,748
10%
50%
90%
Rs 35.00 - Rs 275
Rs 80
MEDIAN: Rs 80.00
50%
Rs 0Rs 386K
Salary Rs 108,780 - Rs 366,496
Bonus Rs 2,050 - Rs 59,392
Profit Sharing Rs 1,479 - Rs 347,653
Commission Rs 503 - Rs 75,490
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
Rs 109,128 - Rs 386,043
  • Country: India
  • Currency: INR
  • Updated: 8 Sep 2018
  • Individuals Reporting: 1,036
Hourly Data Rs 0Rs 412
Hourly Rate Rs 80.00
Overtime Rs 60.00 - Rs 412
Annual Data Rs 0Rs 386K
Bonus Rs 2,050 - Rs 59,392
Commission Rs 503 - Rs 75,490
Profit Sharing Rs 1,479 - Rs 347,653
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
Rs 109,128 - Rs 386,043
  • Country: United States
  • Currency: INR
  • Updated: 8 Sep 2018
  • Individuals Reporting: 5

Job Description for Call Center and Customer Service Executive

Call center customer service executives hold high-level, problem-solving positions in fast-paced work environments; they must have strong communication skills and the ability to think quickly and creatively to solve consumers' problems in a professional manner. These executives are responsible for enacting their companies' standards while providing exemplary service to consumers, and many may telecommute or work solely in offices.

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Call Center and Customer Service Executive Tasks

  • Establish and communicate the service standards to the operations so that quality customer satisfaction is achieved.
  • Strategize the planning, developing and directing of the call center operations and customer service programs.

Call Center and Customer Service Executive Pay By Employer

$0$44K

$31,130

Common Career Paths for Call Center and Customer Service Executive


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Call Center and Customer Service Executive Job Listings

Popular Skills for Call Center and Customer Service Executive

Pay Difference by Location

22%

21%

17%

11%

6%

-2%

-2%

-6%

-9%

National Average: Rs 201,811

Larger city markers indicate a job is popular in that location.

Call Center and Customer Service Executive Reviews

Q: What is it like working as a Call Center and Customer Service Executive?

Call Center and Customer Service Executive in Chennai:
Pros: Was a good experience, get to know the mindset of people and to handle different situations.
Cons: Salary is less and working in Night shifts is not comfortable.

Call Center and Customer Service Executive in Chennai:
Pros: I use to handle soft to my customers and gave the knowledge about the product and handles the customer queries.
Cons:

Call Center and Customer Service Executive in Coimbatore:
"Interactive with different people, Culture."
Pros: Work enviornment, satisfication, colleagues.
Cons: Salary, management,

Call Center and Customer Service Executive in dombivali:
"Payment Related."
Pros: Company is good but some of the employees are not well good in behavior.
Cons: Nothing much but our HR are not well to talk and speak such foolish things.

Call Center and Customer Service Executive in New Delhi:
"I Like To Work In The BPO Industry."
Pros: I like interacting with my customers and have a good relationship with them.
Cons: My working time schedule since I work in night shift.

Call Center and Customer Service Executive in Chennai:
"Am I Getting Correct Salary."
Pros: 5 days work and office transport.
Cons: Poor salary and no scope for growth.

Related Job Salaries

Key Stats for Call Center and Customer Service Executive

Gender

Female
25 %
Male
75 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 14 votes.
Less than 1 year
28%
1-4 years
55%
5-9 years
14%
10-19 years
3%

Experience Affects Call Center and Customer Service Executive Salaries

▲132%

▲73%

National Average
Rs 202,000

▼6%

Skills That Affect Call Center and Customer Service Executive Salaries

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 14 votes.

Gender

Female
25 %
Male
75 %

Years of Experience

Less than 1 year
28%
1-4 years
55%
5-9 years
14%
10-19 years
3%

Common Health Benefits

medical benefits
Medical: 61%
dental benefits
Dental: 3%
vision benefits
Vision: 2%
no benefits
None: 39%