Rs 198,742
Avg. Salary
Rs 65.00
Avg. Hourly Rate

Average additional compensation for this job:

Bonus

Rs 18,000

Profit Sharing

Rs 5,000

Commission

Rs 20,000

The average pay for a Call Center And Customer Service Executive is Rs 65.00 per hour.

The average pay for a Call Center And Customer Service Executive is Rs 198,742 per year.

$44
10%
$65
50%
$254
90%
MEDIAN $65
$111k
10%
$199k
50%
$371k
90%
MEDIAN $198,742
Rs 110,528 - Rs 371,006
Rs 110K
Rs 200K
Rs 370K
MEDIAN: Rs 198,742
10%
50%
90%
Rs 44.22 - Rs 254
Rs 65
MEDIAN: Rs 65.00
50%
Rs 0Rs 394K
Salary Rs 110,528 - Rs 371,006
Bonus Rs 2,015 - Rs 60,471
Profit Sharing Rs 5,000
Commission Rs 20,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
Rs 110,707 - Rs 394,760
  • Country: India
  • Currency: INR
  • Updated: 12 Nov 2018
  • Individuals Reporting: 983
Hourly Data Rs 0Rs 416
Hourly Rate Rs 65.00
Overtime Rs 58.17 - Rs 417
Annual Data Rs 0Rs 394K
Bonus Rs 2,015 - Rs 60,471
Commission Rs 20,000
Profit Sharing Rs 5,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
Rs 110,707 - Rs 394,760
  • Country: United States
  • Currency: INR
  • Updated: 12 Nov 2018
  • Individuals Reporting: 6

Job Description for Call Center and Customer Service Executive

Call center customer service executives hold high-level, problem-solving positions in fast-paced work environments; they must have strong communication skills and the ability to think quickly and creatively to solve consumers' problems in a professional manner. These executives are responsible for enacting their companies' standards while providing exemplary service to consumers, and many may telecommute or work solely in offices.

Read More...

Call Center and Customer Service Executive Tasks

  • Establish and communicate the service standards to the operations so that quality customer satisfaction is achieved.
  • Strategize the planning, developing and directing of the call center operations and customer service programs.

Call Center and Customer Service Executive Pay By Employer

$0$51K

$31,268

Common Career Paths for Call Center and Customer Service Executive


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Call Center and Customer Service Executive Job Listings

Popular Skills for Call Center and Customer Service Executive

Pay Difference by Location

21%

20%

16%

10%

5%

-3%

-3%

-7%

-10%

National Average: Rs 203,545

Larger city markers indicate a job is popular in that location.

Call Center and Customer Service Executive Reviews

Q: What is it like working as a Call Center and Customer Service Executive?

Call Center and Customer Service Executive in Chennai:
Pros: I use to handle soft to my customers and gave the knowledge about the product and handles the customer queries.
Cons:

Call Center and Customer Service Executive in Coimbatore:
"Interactive with different people, Culture."
Pros: Work enviornment, satisfication, colleagues.
Cons: Salary, management,

Call Center and Customer Service Executive in Hyderabad:
"Best experiences in HSBC."
Pros: The Nature of cordial relations between employee and management and innovativeness of management to try always to be in touch with employees and transparency culture.
Cons: Some times lack of transparency in decision making and not being so much open in disclosing annual salary hikes and bonuses.

Call Center and Customer Service Executive in dombivali:
"Payment Related."
Pros: Company is good but some of the employees are not well good in behavior.
Cons: Nothing much but our HR are not well to talk and speak such foolish things.

Call Center and Customer Service Executive in New Delhi:
"I Like To Work In The BPO Industry."
Pros: I like interacting with my customers and have a good relationship with them.
Cons: My working time schedule since I work in night shift.

Call Center and Customer Service Executive in Chennai:
"Am I Getting Correct Salary."
Pros: 5 days work and office transport.
Cons: Poor salary and no scope for growth.

Call Center and Customer Service Executive in Hyderabad:
"Tedious."
Pros: 1) Timings. 2) Colleagues and the diversity.
Cons: Pay package and bonus calculation methods.

Related Job Salaries

Key Stats for Call Center and Customer Service Executive

Gender

Female
25 %
Male
75 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 12 votes.
Less than 1 year
28%
1-4 years
54%
5-9 years
14%
10-19 years
3%

Experience Affects Call Center and Customer Service Executive Salaries

▲130%

▲71%

National Average
Rs 204,000

▼7%

Skills That Affect Call Center and Customer Service Executive Salaries

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 12 votes.

Gender

Female
25 %
Male
75 %

Years of Experience

Less than 1 year
28%
1-4 years
54%
5-9 years
14%
10-19 years
3%

Common Health Benefits

medical benefits
Medical: 61%
dental benefits
Dental: 2%
vision benefits
Vision: 2%
no benefits
None: 39%