Rs 181,639
Avg. Salary

Average additional compensation for this job:

Bonus

Rs 25,025

Commission

Rs 40,000

The average pay for a Call Center and Customer Service Executive in Kolkata, West Bengal is Rs 180,000 per year. People in this job generally don't have more than 10 years' experience.

Rs 111,254 - Rs 357,626
Rs 110K
Rs 180K
Rs 360K
MEDIAN: Rs 181,639
10%
50%
90%
Rs 0Rs 389K
Salary Rs 111,254 - Rs 357,626
Bonus Rs 25,025
Commission Rs 40,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
Rs 111,573 - Rs 389,899
  • Country: India
  • Currency: INR
  • Updated: 22 Sep 2018
  • Individuals Reporting: 39

Job Description for Call Center and Customer Service Executive

Call center customer service executives hold high-level, problem-solving positions in fast-paced work environments; they must have strong communication skills and the ability to think quickly and creatively to solve consumers' problems in a professional manner. These executives are responsible for enacting their companies' standards while providing exemplary service to consumers, and many may telecommute or work solely in offices.

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Call Center and Customer Service Executive Tasks

  • Establish and communicate the service standards to the operations so that quality customer satisfaction is achieved.
  • Strategize the planning, developing and directing of the call center operations and customer service programs.

Call Center and Customer Service Executive Job Listings

Key Stats for Call Center and Customer Service Executive

Gender

Female
27 %
Male
73 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 2 votes.
Less than 1 year
18%
1-4 years
60%
5-9 years
15%
10-19 years
8%

Experience Affects Call Center and Customer Service Executive Salaries

Mid-Career
▲53%

National Average
Rs 202,000

Entry-Level
▼11%

Skills That Affect Call Center and Customer Service Executive Salaries

National Average
Rs 202,000


Oral / Verbal Communication
▼26%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 2 votes.

Gender

Female
27 %
Male
73 %

Years of Experience

Less than 1 year
18%
1-4 years
60%
5-9 years
15%
10-19 years
8%

Common Health Benefits

medical benefits
Medical: 59%
dental benefits
Dental:
vision benefits
Vision:
no benefits
None: 41%