Average Customer Care Executive with Customer Service Skills Salary in India

Rs 204,383
Avg. SalaryShow Hourly Rate
Rs 17,687
Bonus
Rs 40,000
Commission
Rs 37,000
Profit Sharing
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The average salary for a Customer Care Executive with Customer Service skills in India is Rs 204,383.
10%
Rs 118k
MEDIAN
Rs 204k
90%
Rs 368k
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United States (change)
Salary
Rs 118k - Rs 368k
Bonus
Rs 2k - Rs 82k
Profit Sharing
Rs 0 - Rs 37k
Commission
Rs 23k - Rs 120k
Total Pay
Rs 119k - Rs 393k

Your Market Worth Over Time

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Job Description for Customer Care Executive

Customer Care Executive Tasks
  • Establish and communicate the service standards to the operations so that quality customer satisfaction is achieved.
  • Strategize the planning, developing and directing of the call center operations and customer service programs.

Popular Employer Salaries for Customer Care Executive

The top respondents for the job title Customer Care Executive are from the companies Concentrix Corporation, Teleperformance and Tata Business Support Services Ltd. Reported salaries are highest at Techmahindra Ltd where the average pay is Rs 450,000. Other companies that offer high salaries for this role include iEnergizer and Aegis BPO Services Ltd, earning around Rs 264,000 and Rs 262,348, respectively. Teleperformance pays the lowest at around Rs 184,735. Tata Business Support Services Ltd and Concentrix Corporation also pay on the lower end of the scale, paying Rs 205,210 and Rs 205,301, respectively.

Customer Care Executive Job Listings

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Popular Skills for Customer Care Executive

Skills in Oral / Verbal Communication, Customer Relations, Customer Relationship Management (CRM) and Microsoft Excel are correlated to pay that is above average. Skills that pay less than market rate include Inbound Calls.

Pay by Experience Level for Customer Care Executive

An entry-level Customer Care Executive with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of Rs 178,200 based on 157 salaries. An early career Customer Care Executive with 1-4 years of experience earns an average total compensation of Rs 216,204 based on 458 salaries. A mid-career Customer Care Executive with 5-9 years of experience earns an average total compensation of Rs 255,248 based on 87 salaries. An experienced Customer Care Executive with 10-19 years of experience earns an average total compensation of Rs 266,916 based on 20 salaries.
Employees with Customer Care Executive in their job title in Gurgaon, Haryana earn an average of 40.4% more than the national average. These job titles also find higher than average salaries in Mumbai, Maharashtra (35.0% more) and Bangalore, Karnataka (24.4% more). The lowest salaries can be found in Kolkata, West Bengal (19.0% less) and Hyderabad, Andhra Pradesh (4.9% less).

Years of Experience

This data is based on 722 survey responses.
Entry Level
21.7%
Early Career
63.4%
Mid Career
12.0%
Experienced
2.8%

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