Average Customer Care Executive with Oral / Verbal Communication Skills Salary in India

₹216,383
Avg. SalaryShow Hourly Rate
₹13,500
Bonus
₹50,000
Commission
₹21,000
Profit Sharing
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The average salary for a Customer Care Executive with Oral / Verbal Communication skills in India is ₹216,383.
10%
₹128k
MEDIAN
₹216k
90%
₹392k
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United States (change)
Salary
₹128k - ₹392k
Bonus
₹2k - ₹81k
Profit Sharing
₹0 - ₹21k
Commission
₹0 - ₹50k
Total Pay
₹130k - ₹414k

Your Market Worth Over Time

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Job Description for Customer Care Executive

Customer Care Executive Tasks
  • Establish and communicate the service standards to the operations so that quality customer satisfaction is achieved.
  • Strategize the planning, developing and directing of the call center operations and customer service programs.

Popular Employer Salaries for Customer Care Executive

The top respondents for the job title Customer Care Executive are from the companies Concentrix Corporation, Tata Business Support Services Ltd and Teleperformance. Reported salaries are highest at iEnergizer where the average pay is ₹264,000. Other companies that offer high salaries for this role include EXL Service.com and Concentrix Corporation, earning around ₹230,000 and ₹210,000, respectively. Teleperformance pays the lowest at around ₹168,000. Aegis Communications Group, Inc. and Tata Business Support Services Ltd also pay on the lower end of the scale, paying ₹200,000 and ₹205,210, respectively.

Customer Care Executive Job Listings

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Popular Skills for Customer Care Executive

Skills in Customer Relations, Customer Relationship Management (CRM) and Microsoft Excel are correlated to pay that is above average. Skills that pay less than market rate include Inbound Calls and Customer Service.

Pay by Experience Level for Customer Care Executive

An entry-level Customer Care Executive with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of ₹193,793 based on 100 salaries. An early career Customer Care Executive with 1-4 years of experience earns an average total compensation of ₹221,891 based on 219 salaries. A mid-career Customer Care Executive with 5-9 years of experience earns an average total compensation of ₹242,197 based on 42 salaries. An experienced Customer Care Executive with 10-19 years of experience earns an average total compensation of ₹369,730 based on 7 salaries.
Employees with Customer Care Executive in their job title in Mumbai, Maharashtra earn an average of 36.2% more than the national average. These job titles also find higher than average salaries in New Delhi, Delhi (23.2% more) and Bangalore, Karnataka (10.2% more). The lowest salaries can be found in Kolkata, West Bengal (23.6% less) and Noida, Uttar Pradesh (16.3% less).

Years of Experience

This data is based on 368 survey responses.
Entry Level
27.2%
Early Career
59.5%
Mid Career
11.4%
Experienced
1.9%

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