The average salary for a Customer Care Executive with Oral / Verbal Communication skills in India is ₹216,383.
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₹128k - ₹392k
₹2k - ₹81k
₹0 - ₹21k
₹0 - ₹50k
₹130k - ₹414k
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Job Description for Customer Care Executive
Customer care executives' main function is to serve as customers' first point of contact for complaints, questions, requests, feedback, or any other needs; these professionals are essentially charged with managing relationships between clients and the company. Customer care executives are expected to employ a high level of professionalism in their conversations, apply thorough knowledge of their company's products and services, and respond quickly to requests and queries. When contacted for a co…Read more
Customer Care Executive Tasks
- Establish and communicate the service standards to the operations so that quality customer satisfaction is achieved.
- Strategize the planning, developing and directing of the call center operations and customer service programs.
Popular Employer Salaries for Customer Care Executive
The top respondents for the job title Customer Care Executive are from the companies Concentrix Corporation, Tata Business Support Services Ltd and Teleperformance. Reported salaries are highest at iEnergizer where the average pay is ₹264,000. Other companies that offer high salaries for this role include EXL Service.com and Concentrix Corporation, earning around ₹230,000 and ₹210,000, respectively. Teleperformance pays the lowest at around ₹168,000. Aegis Communications Group, Inc. and Tata Business Support Services Ltd also pay on the lower end of the scale, paying ₹200,000 and ₹205,210, respectively.
Customer Care Executive Job Listings
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Popular Skills for Customer Care Executive
Skills in Customer Relations, Customer Relationship Management (CRM) and Microsoft Excel are correlated to pay that is above average. Skills that pay less than market rate include Inbound Calls and Customer Service.
Pay by Experience Level for Customer Care Executive
An entry-level Customer Care Executive with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of ₹193,793 based on 100 salaries. An early career Customer Care Executive with 1-4 years of experience earns an average total compensation of ₹221,891 based on 219 salaries. A mid-career Customer Care Executive with 5-9 years of experience earns an average total compensation of ₹242,197 based on 42 salaries. An experienced Customer Care Executive with 10-19 years of experience earns an average total compensation of ₹369,730 based on 7 salaries.
Pay Difference by Location
Learn more about cost of living by city.
Employees with Customer Care Executive in their job title in Mumbai, Maharashtra earn an average of 36.2% more than the national average. These job titles also find higher than average salaries in New Delhi, Delhi (23.2% more) and Bangalore, Karnataka (10.2% more). The lowest salaries can be found in Kolkata, West Bengal (23.6% less) and Noida, Uttar Pradesh (16.3% less).
Years of Experience
This data is based on 368 survey responses.
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