The average salary for a Customer Service Specialist at Amazon.com Inc in India is Rs 322,499.
MEDIAN Rs 322,499
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Rs 240k - Rs 424k
Rs 240k - Rs 444k
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Job Description for Customer Service Specialist
Customer service specialists first and foremost must ensure that customers' needs are met. They are often the first (and last) person a customer interacts with, and the customer might not have much time to get what they need from the company. The specialist must be able to think quickly on their feet and communicate effectively with customers. Customer service specialists are generally the liaisons between customers and companies, so they must have good knowledge of and relationships within thei…Read more
Customer Service Specialist Tasks
- Update customer files and databases.
- Consult with customers by telephone or in person to provide information, take orders, answer questions and handle complaints.
- Investigate and follow up on customer problems.
- Document outcomes and steps taken.
Popular Employer Salaries for Customer Service Specialist
The top respondents for the job title Customer Service Specialist are from the companies J.P. Morgan Chase & Co. (JPMCC), Maersk Line, Ltd. and Ocwen LLC. Reported salaries are highest at J.P. Morgan Chase & Co. (JPMCC) where the average pay is Rs 557,449. Other companies that offer high salaries for this role include Maersk Line, Ltd., earning around Rs 484,000. AON Inc pays the lowest at around Rs 259,500. Infosys BPO also pays on the lower end of the scale, paying Rs 291,966.
Explore the most common career paths for Customer Service Specialist. Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner to research other job paths.
Customer Service Specialist
More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)
Customer Service Specialist Job Listings
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Popular Skills for Customer Service Specialist
Call Center Operations
Years of Experience
This data is based on 16 survey responses.
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