Avg. Base Salary (GBP)
The average salary for a Call Center Team Lead is £22,160 in 2025
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What Do Call Center Team Leads Do?
- Respond to escalated calls and resolve problems.
- Train call center staff in overall policies as well as escalation protocols.
- Monitor call center staff and volume and content of calls to identify problems.
- Motivate and manage call center staff.
Common Health Benefits for a Call Center Team Lead
Gender Breakdown for Call Center Team Leads
FAQs About Call Center Team Leads
What is the highest pay for Call Center Team Leads?
Our data indicates that the highest pay for a Call Center Team Lead is £32k / year
What is the lowest pay for Call Center Team Leads?
Our data indicates that the lowest pay for a Call Center Team Lead is £16k / year
How can Call Center Team Leads increase their salary?
Increasing your pay as a Call Center Team Lead is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Call Center Team Lead that oversees more junior Call Center Team Leads, this experience can increase the likelihood to earn more.