£31,199
Avg. Salary
£12.51
Avg. Hourly Rate

Average additional compensation:

£2,989

Bonus

£500

Profit Sharing

£3,250

Commission

What am I worth?
How should I pay?

The average pay for a Client Service Manager is £12.51 per hour.

The average pay for a Client Service Manager is £31,199 per year.

£11.79
10%
£12.51
50%
£14.87
90%
MEDIAN £12.51
£21k
10%
£31k
50%
£50k
90%
MEDIAN £31,199
£20,844 - £49,796
£21K
£31K
£50K
MEDIAN: £31,199
10%
50%
90%
£11.79 - £14.87
£13
MEDIAN: £12.51
50%
£0£52K
Salary £20,844 - £49,796
Bonus £967 - £8,808
Profit Sharing £500
Commission £3,250
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
£21,864 - £52,719
  • Country: United Kingdom
  • Currency: GBP
  • Updated: 18 Feb 2019
  • Individuals Reporting: 275
Hourly Data £0£14
Hourly Rate £12.51
Overtime £13.70
Annual Data £0£52K
Bonus £967 - £8,808
Commission £3,250
Profit Sharing £500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
£21,864 - £52,719
  • Country: United States
  • Currency: GBP
  • Updated: 18 Feb 2019
  • Individuals Reporting: 6

Job Description for Client Service Manager

A client service manager makes sure customers or clients receive assistance in a helpful, efficient manner. Their most important responsibilities are ensuring employees follow proper business practices, auditing files, and ensuring excellent online and phone-based customer services. Other common responsibilities include cooperating with business partners, making sure staff capacity can handle call volume, and managing any service issues. Client service managers also make recommendations for department-wide issues to organizational management.

Read More...
Client Service Manager Tasks
  • Develops, tracks and reports key performance measurements for the unit.
  • Oversees cross functional work areas targeted to resolve issues raised by clients.
  • Manages the client service operations, which deals directly with clients and is the first point of contact.
  • Develops and implements processes and procedures to improve operational efficiency.

Client Service Manager Pay By Employer

$0$111K

$59,362

$54,238

$49,252

Bayada
20 profiles
$39,746

Willis Group Ltd
15 profiles
$61,042

AC Nielsen Corp
11 profiles
$72,774

Centria
11 profiles
$45,000

Moneta Group
11 profiles
$42,692

AON Corporation
10 profiles
$73,145

$80,500

Common Career Paths for Client Service Manager


Add this chart to your site:   640px 640px    300px 300px

Client Service Manager Job Listings

Popular Skills for Client Service Manager

Pay by Experience Level for Client Service Manager

Pay by Experience for a Client Service Manager has a positive trend. An entry-level Client Service Manager with less than 5 years of experience can expect to earn an average total compensation of ₤28,000 based on 74 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Client Service Manager with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of ₤38,000 based on 41 salaries. An experienced Client Service Manager which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of ₤39,000 based on 30 salaries. A Client Service Manager with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of ₤38,000 based on 9 salaries.

Pay Difference by Location

-1%

National Average: £32,217

Larger city markers indicate a job is popular in that location.

Client Service Manager Reviews

Q: What is it like working as a Client Service Manager?

Client Service Manager in London:
"Fast Paced And Challenging."
Pros: Relationship with clients. Hitting targets. Daily challenges. Colleagues.
Cons: Stress levels. Lack of personal growth and appreciation.

Client Service Manager in Reading:
Pros: Flexibility, interaction with different types of stakeholders globally, multicultural
Cons: Long hours, no overtime pay or other benefits

Related Job Salaries

Key Stats for Client Service Manager

Gender

Female
51 %
Male
49 %
Less than 1 year
3%
1-4 years
43%
5-9 years
26%
10-19 years
19%
20 years or more
8%

Experience Affects Client Service Manager Salaries

▲22%

▲19%

▲17%

National Average
₤32,000

▼14%

Skills That Affect Client Service Manager Salaries

Project Management
▲20%

Customer Service
▼0%

Data Analysis
▼0%

National Average
₤32,000

Client Interaction
▼2%

People Management
▼2%


Account Management
▼3%

Gender

Female
51 %
Male
49 %

Years of Experience

Less than 1 year
3%
1-4 years
43%
5-9 years
26%
10-19 years
19%
20 years or more
8%

Common Health Benefits

medical benefits
Medical: 43%
dental benefits
Dental: 11%
vision benefits
Vision: 19%
no benefits
None: 50%