The average salary for a Client Service Manager in United Kingdom is £31,966.
Client Service Manager by
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What Do Client Service Managers Do?
A client service manager makes sure customers or clients receive assistance in a helpful, efficient manner. Their most important responsibilities are ensuring employees follow proper business practices, auditing files, and ensuring excellent online and phone-based customer services. Other common responsibilities include cooperating with business partners, making sure staff capacity can handle call volume, and managing any service issues. Client service managers also make recommendations for depa…Read more
Client Service Manager Tasks
- Develops, tracks and reports key performance measurements for the unit.
- Oversees cross functional work areas targeted to resolve issues raised by clients.
- Manages the client service operations, which deals directly with clients and is the first point of contact.
- Develops and implements processes and procedures to improve operational efficiency.
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Project Manager, (Unspecified Type / Gen...
Somewhat common (8 - 20%)
Client Service Manager Job Listings
What Are Popular Skills for Client Service Managers?
Skills in Client Interaction, Customer Relationship Management (CRM) and Account Management are correlated to pay that is above average. Skills that pay less than market rate include Problem Solving and Customer Service.
What is the Pay by Experience Level for Client Service Managers?
An entry-level Client Service Manager with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of £25,849 based on 9 salaries. An early career Client Service Manager with 1-4 years of experience earns an average total compensation of £29,774 based on 120 salaries. A mid-career Client Service Manager with 5-9 years of experience earns an average total compensation of £35,305 based on 73 salaries. An experienced Client Service Manager with 10-19 years of experience earns an average total compensation of £38,555 based on 56 salaries. In their late career (20 years and higher), employees earn an average total compensation of £39,900.
Pay Difference by Location
Employees with Client Service Manager in their job title in Reading, England: Berkshire earn an average of 16.6% more than the national average. These job titles also find higher than average salaries in London, England: London (14.4% more). The lowest salaries can be found in Worthing, England: West Sussex (26.5% less), Leeds, England: Leeds (12.2% less) and Sheffield, England: South Yorkshire (11.1% less).
Years of Experience
This data is based on 280 survey responses.