£21,500
Avg. Salary
Avg. Hourly Rate
Help us gather more data! Is Client Support Specialist your job title? Find out what you're worth.

The average pay for a Client Support Specialist is {{pay}} per hour.

The average pay for a Client Support Specialist is £21,500 per year.

£0.00
10%
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50%
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90%
MEDIAN £0.00
£15k
10%
£21k
50%
£36k
90%
MEDIAN £21,500
£14,616 - £36,198
£15K
£21K
£36K
MEDIAN: £21,500
10%
50%
90%
£0£36K
Salary £14,616 - £36,198
Bonus £2,500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
£14,616 - £36,198
  • Country: United Kingdom
  • Currency: GBP
  • Updated: 11 Feb 2019
  • Individuals Reporting: 26

Job Description for Client Support Specialist

Client support specialists assist customers with computer problems. Their duties vary by company, but general responsibilities include providing technical and product support, assisting customers and clients with a variety of setups, diagnosing and solving technical problems, and providing consultations. Client support specialists work in almost every company that sells or provides support for software, hardware, electronics, appliances, and related products. Their shifts may vary due to their employers' needs; for example, they may work during regular business hours, or they may work evenings or overnight on a 24-hour support line. A client support specialist typically work at a computer in an office, although they may work outside of the office and provide home visits (again, depending on the company).

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Client Support Specialist Tasks
  • Field all client inquiries, complaints, comments, and requests.
  • Process client accounts, including opening and closing accounts and managing billing information.
  • Analyze client data, troubleshoot, and report client inquiries and needs.
  • Offer specialized knowledge of company services and products to interested clients.

Client Support Specialist Job Listings

Key Stats for Client Support Specialist

Gender

Female
53 %
Male
47 %
Less than 1 year
15%
1-4 years
62%
5-9 years
12%
10-19 years
12%

Gender

Female
53 %
Male
47 %

Years of Experience

Less than 1 year
15%
1-4 years
62%
5-9 years
12%
10-19 years
12%

Common Health Benefits

medical benefits
Medical: 38%
dental benefits
Dental: 14%
vision benefits
Vision: 24%
no benefits
None: 52%