£20,151
Avg. Salary
£8.00
Avg. Hourly Rate
Help us gather more data! Is Customer Care Executive your job title? Find out what you're worth.

The average pay for a Customer Care Executive is £8.00 per hour.

The average pay for a Customer Care Executive is £20,151 per year.

£0.00
10%
£8.00
50%
£0.00
90%
MEDIAN £8.00
£16k
10%
£20k
50%
£26k
90%
MEDIAN £20,151
£16,486 - £26,058
£16K
£20K
£26K
MEDIAN: £20,151
10%
50%
90%
£0£26K
Salary £16,486 - £26,058
Bonus £1,150
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
£16,179 - £25,782
  • Country: United Kingdom
  • Currency: GBP
  • Updated: 13 Feb 2019
  • Individuals Reporting: 29

Job Description for Customer Care Executive

Customer care executives' main function is to serve as customers' first point of contact for complaints, questions, requests, feedback, or any other needs; these professionals are essentially charged with managing relationships between clients and the company. Customer care executives are expected to employ a high level of professionalism in their conversations, apply thorough knowledge of their company's products and services, and respond quickly to requests and queries. When contacted for a complaint, they are often expected to "own the problem" - that is, take responsibility for responding to the issue, research the problem, and resolve it internally as quickly as possible to maintain the highest level of customer satisfaction. Other responsibilities for these workers may include keeping customer records and account information up to date and processing financial accounts and adjustments.

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Customer Care Executive Tasks
  • Establish and communicate the service standards to the operations so that quality customer satisfaction is achieved.
  • Strategize the planning, developing and directing of the call center operations and customer service programs.

Customer Care Executive Job Listings

Customer Care Executive Reviews

Q: What is it like working as a Customer Care Executive?

Customer Care Executive in Ashby De La Zouch:
"Corporate culture, nice office, parking, busy, "

Related Job Salaries

Key Stats for Customer Care Executive

Gender

Female
70 %
Male
30 %
Less than 1 year
6%
1-4 years
67%
5-9 years
12%
10-19 years
15%

Gender

Female
70 %
Male
30 %

Years of Experience

Less than 1 year
6%
1-4 years
67%
5-9 years
12%
10-19 years
15%

Common Health Benefits

medical benefits
Medical: 32%
dental benefits
Dental: 4%
vision benefits
Vision: 12%
no benefits
None: 68%