Avg. Base Salary (GBP)
The average salary for a Customer Service Agent is £19,664
What is the Pay by Experience Level for Customer Service Agents?
An entry-level Customer Service Agent with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of £17,986 based on 23 salaries. An early career Customer Service Agent with 1-4 years of experience earns an average total compensation of £19,595 based on 107 …Read more
What Do Customer Service Agents Do?
Customer service agents work in many types of private businesses, including at retail, insurance, and travel establishments. Customer service agents spend most of their time working with customers and clients to develop and strengthen business-customer relationships. These relationships are vital to the growth and prosperity of companies, as frustrated customers may not return for future business and the company could develop a bad reputation for poor customer care.
Customer service agents …Read more
- Provide troubleshooting and technical assistance to customers.
- Assess the customer's needs and translation into solutions.
- Coordinate with customers to resolve any billing inquiries.
- Act as the first point of contact for customers seeking help with products or technical issues.
FAQs About Customer Service Agents
What is the highest pay for Customer Service Agents?
Our data indicates that the highest pay for a Customer Service Agent is £25k / year
What is the lowest pay for Customer Service Agents?
Our data indicates that the lowest pay for a Customer Service Agent is £17k / year
How can Customer Service Agents increase their salary?
Increasing your pay as a Customer Service Agent is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Customer Service Agent that oversees more junior Customer Service Agents, this experience can increase the likelihood to earn more.