£23,554
Avg. Salary
Avg. Hourly Rate

Average additional compensation:

£1,965

Bonus

£250

Profit Sharing

What am I worth?
How should I pay?

The average pay for a Customer Service Engineer is {{pay}} per hour.

The average pay for a Customer Service Engineer is £23,554 per year.

£0.00
10%
£0.00
50%
£0.00
90%
MEDIAN £0.00
£19k
10%
£24k
50%
£35k
90%
MEDIAN £23,554
£18,548 - £34,579
£19K
£24K
£35K
MEDIAN: £23,554
10%
50%
90%
£0£34K
Salary £18,548 - £34,579
Bonus £1,965
Profit Sharing £250
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
£19,993 - £34,734
  • Country: United Kingdom
  • Currency: GBP
  • Updated: 16 Feb 2019
  • Individuals Reporting: 23

Job Description for Customer Service Engineer

Customer support engineers are responsible for addressing the questions and concerns of customers about their company's products. Typically, the job involves addressing technical problems via telephone or internet services, and they may receive feedback and suggestions to refer to others in their department. They may also focus on issues and queries from other departments, such as manufacturing or marketing, within their own company.

Read More...
Customer Service Engineer Tasks
  • Troubleshoot, identify, and resolve problems with electronic equipment or software remotely or in a customer setting.
  • Recommend technical and product solutions to customers and internal teams.
  • Work directly with customers to answer technical and product questions, including during sales meetings.
  • Analyze trends in issues and products while tracking resolutions, product failures, and need for customer support.
  • Transform customer issues into improvements for products and information for customers.

Customer Service Engineer Job Listings

Key Stats for Customer Service Engineer

Gender

Female
11 %
Male
89 %
Less than 1 year
8%
1-4 years
25%
5-9 years
13%
10-19 years
46%
20 years or more
8%

Experience Affects Customer Service Engineer Salaries

Late-Career
▲9%

Mid-Career
▲7%

National Average
₤24,000

Entry-Level
▼13%

Gender

Female
11 %
Male
89 %

Years of Experience

Less than 1 year
8%
1-4 years
25%
5-9 years
13%
10-19 years
46%
20 years or more
8%

Common Health Benefits

medical benefits
Medical: 43%
dental benefits
Dental: 7%
vision benefits
Vision: 7%
no benefits
None: 57%