Avg. Base Salary (GBP)
The average salary for a Customer Service Engineer is £29,725 in 2025
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What Do Customer Service Engineers Do?
- Troubleshoot, identify, and resolve problems with electronic equipment or software remotely or in a customer setting.
- Recommend technical and product solutions to customers and internal teams.
- Work directly with customers to answer technical and product questions, including during sales meetings.
- Analyze trends in issues and products while tracking resolutions, product failures, and need for customer support.
- Transform customer issues into improvements for products and information for customers.
Common Health Benefits for a Customer Service Engineer
Gender Breakdown for Customer Service Engineers
FAQs About Customer Service Engineers
What is the highest pay for Customer Service Engineers?
Our data indicates that the highest pay for a Customer Service Engineer is £40k / year
What is the lowest pay for Customer Service Engineers?
Our data indicates that the lowest pay for a Customer Service Engineer is £21k / year
How can Customer Service Engineers increase their salary?
Increasing your pay as a Customer Service Engineer is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Customer Service Engineer that oversees more junior Customer Service Engineers, this experience can increase the likelihood to earn more.