£38,237
Avg. Salary
Avg. Hourly Rate

Average additional compensation:

£5,192

Bonus

£5,896

Commission

What am I worth?
How should I pay?

The average pay for a Customer Success Manager is {{pay}} per hour.

The average pay for a Customer Success Manager is £38,237 per year.

£0.00
10%
£0.00
50%
£0.00
90%
MEDIAN £0.00
£24k
10%
£38k
50%
£65k
90%
MEDIAN £38,237
£24,236 - £65,417
£24K
£38K
£65K
MEDIAN: £38,237
10%
50%
90%
£0£70K
Salary £24,236 - £65,417
Bonus £1,774 - £15,302
Commission £1,939 - £10,365
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
£24,610 - £70,874
  • Country: United Kingdom
  • Currency: GBP
  • Updated: 18 Feb 2019
  • Individuals Reporting: 279

Job Description for Customer Success Manager

Simply put, customer success managers are responsible for customer-retention and do whatever they can to ensure that a company's current customers are satisfied with their products or services. How they go about this can vary quite a bit depending upon the industry, but their work is always based on relationship-building, strong communication skills, and the ability to lead a team.

Read More...
Customer Success Manager Tasks
  • Act as point-of-contact for customers, advocating for their interests and giving voice to their feedback.
  • Review and assess customers' progress and offer recommendations based on results.
  • Ensure highest customer satisfaction and return on investment while enhancing customer experience.
  • Define business objectives for the customer and develop a strategic direction for success.

Customer Success Manager Pay By Employer

$0$163K

$117,750

$95,833

$98,536

$62,524

Oracle
14 profiles
$78,611

Pitchbook
14 profiles
$52,359

Oracle Corp.
13 profiles
$79,992

Smartsheet
12 profiles
$74,023

Sprinklr Inc.
12 profiles
$67,650

Microsoft Corp
11 profiles
$118,000

Customer Success Manager Job Listings

Pay Difference by Location

19%

National Average: £40,822

Larger city markers indicate a job is popular in that location.

Related Job Salaries

Key Stats for Customer Success Manager

Gender

Female
53 %
Male
47 %
Less than 1 year
4%
1-4 years
57%
5-9 years
24%
10-19 years
14%
20 years or more
1%

Experience Affects Customer Success Manager Salaries

▲33%

Experienced
▲19%

National Average
₤41,000

▼13%

Skills That Affect Customer Success Manager Salaries

Consulting Management
▲108%

Customer Relations
▲47%

Project Management
▲3%

National Average
₤41,000


Account Management
▼13%

Gender

Female
53 %
Male
47 %

Years of Experience

Less than 1 year
4%
1-4 years
57%
5-9 years
24%
10-19 years
14%
20 years or more
1%

Common Health Benefits

medical benefits
Medical: 49%
dental benefits
Dental: 23%
vision benefits
Vision: 15%
no benefits
None: 46%