Average Customer Success Manager Salary in United Kingdom

£36,508
Avg. SalaryShow Hourly Rate
£5,059
Bonus
£6,000
Commission
£5,000
Profit Sharing
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The average salary for a Customer Success Manager in United Kingdom is £36,508.
10%
£25k
MEDIAN
£37k
90%
£65k
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United States (change)
Salary
£25k - £65k
Bonus
£2k - £15k
Profit Sharing
£0 - £5k
Commission
£2k - £20k
Total Pay
£25k - £72k

Your Market Worth Over Time

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Job Description for Customer Success Manager

Customer Success Manager Tasks
  • Act as point-of-contact for customers, advocating for their interests and giving voice to their feedback.
  • Review and assess customers' progress and offer recommendations based on results.
  • Ensure highest customer satisfaction and return on investment while enhancing customer experience.
  • Define business objectives for the customer and develop a strategic direction for success.

Customer Success Manager Job Listings

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Popular Skills for Customer Success Manager

Skills in Account Management, Software as a Service (SaaS), Client Interaction and Customer Relations are correlated to pay that is above average. Skills that pay less than market rate include Customer Relationship Management (CRM).

Pay by Experience Level for Customer Success Manager

An entry-level Customer Success Manager with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of £27,785 based on 15 salaries. An early career Customer Success Manager with 1-4 years of experience earns an average total compensation of £34,488 based on 219 salaries. A mid-career Customer Success Manager with 5-9 years of experience earns an average total compensation of £50,681 based on 97 salaries. An experienced Customer Success Manager with 10-19 years of experience earns an average total compensation of £53,675 based on 47 salaries. In their late career (20 years and higher), employees earn an average total compensation of £64,000.
Employees with Customer Success Manager in their job title in London, England earn an average of 22.6% more than the national average. These job titles also find higher than average salaries in Reading, England: Berkshire (18.5% more) and London, England: London (12.8% more). The lowest salaries can be found in Manchester, England: Manchester (26.0% less), Birmingham, England: Birmingham (24.7% less) and Edinburgh, Scotland: Edinburgh (23.3% less).

Years of Experience

This data is based on 387 survey responses.
Entry Level
3.9%
Early Career
56.6%
Mid Career
25.1%
Experienced
12.1%
Late Career
2.3%