Average Customer Support Manager Salary in United Kingdom

£31,748
Avg. Salary
£2,948
Bonus
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The average salary for a Customer Support Manager in United Kingdom is £31,748.
10%
£22k
10%
£32k
50%
£50k
90%
90%
MEDIAN £31,748
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United States (change)
Salary
£22k - £50k
Bonus
£979 - £15k
Total Pay
£22k - £51k

Your Market Worth Over Time

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Job Description for Customer Support Manager

Customer Support Manager Tasks
  • Oversee and evaluate customer service team and set quality standards and goals.
  • Liaise with customers and ensure that expectations and quality goals are met.
  • Collect, validate, and analyze data on performance metrics and customer support.
  • Coordinate inter-department and external activities and projects.

Career Paths

Explore the most common career paths for Customer Support Manager. Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner to research other job paths.
Customer Support Manager
Operations Manager
National Sales Manager
Learning and Development Specialist
More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)

Customer Support Manager Job Listings

Popular Skills for Customer Support Manager

Skills in Team Leadership and Product Support are correlated to pay that is above average. Skills that pay less than market rate include Customer Relationship Management (CRM), People Management and Customer Service.

Pay by Experience Level for Customer Support Manager

An early career Customer Support Manager with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of £28,407 based on 59 salaries. A mid-career Customer Support Manager with 5-9 years of experience earns an average total compensation of £34,633 based on 42 salaries. An experienced Customer Support Manager with 10-19 years of experience earns an average total compensation of £40,997 based on 46 salaries. In their late career (20 years and higher), employees earn an average total compensation of £40,236.
Employees with Customer Support Manager in their job title in London, England: London earn an average of 13.5% more than the national average. The lowest salaries can be found in Birmingham, England: Birmingham (11.8% less) and Manchester, England: Manchester (4.5% less).

Years of Experience

This data is based on 156 survey responses.
Early Career
37.8%
Mid Career
26.9%
Experienced
29.5%
Late Career
5.8%

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