The average salary for a Director, Customer Service in United Kingdom is £63,934.
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£41k - £102k
£964 - £23k
£0 - £5k
£42k - £119k
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Job Description for Director, Customer Service
A director of customer service is typically an upper-level executive with a company. It is this individual’s job to set the strategy and goals for the way a company interacts with its customers. The director then develops specific systems to implement this vision and oversees the way personnel are used and trained to execute it. In the field of customer service, a director normally spends a great deal of time gathering and analyzing customer data and feedback; they may engage with in-house or t…Read more
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Popular Skills for Director, Customer Service
Customer Service Metrics
Skills in Leadership, Customer Service and Customer Service Metrics are correlated to pay that is above average. Skills that pay less than market rate include Operations Management and People Management.
Pay by Experience Level for Director, Customer Service
An early career Director, Customer Service with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of £48,829 based on 8 salaries. A mid-career Director, Customer Service with 5-9 years of experience earns an average total compensation of £60,795 based on 23 salaries. An experienced Director, Customer Service with 10-19 years of experience earns an average total compensation of £63,750 based on 55 salaries. In their late career (20 years and higher), employees earn an average total compensation of £67,333.
Years of Experience
This data is based on 125 survey responses.
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