$87,863
Avg. Salary
$19.69
Avg. Hourly Rate

Average additional compensation:

$9,937

Bonus

$4,966

Profit Sharing

$14,874

Commission

What am I worth?
How should I pay?

The average pay for a Client Services Director is $19.69 per hour.

The average pay for a Client Services Director is $87,863 per year.

10%
$12.47
10%
$19.69
50%
$35.91
90%
90%
MEDIAN $19.69
10%
$50k
10%
$88k
50%
$140k
90%
90%
MEDIAN $87,863
$50,047 - $139,645
$50K
$88K
$140K
MEDIAN: $87,863
10%
50%
90%

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$12.47 - $35.91
$12
$20
$36
MEDIAN: $19.69
10%
50%
90%

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$0$153K
Salary $50,047 - $139,645
Bonus $1,975 - $25,855
Profit Sharing $775 - $20,322
Commission $3,081 - $49,665
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$48,082 - $153,223
  • Country: United States
  • Currency: USD
  • Updated: 16 Apr 2019
  • Individuals Reporting: 1,778
Hourly Data $0$55
Hourly Rate $12.47 - $35.91
Overtime $0.00 - $55.94
Annual Data $0$153K
Bonus $1,975 - $25,855
Commission $3,081 - $49,665
Profit Sharing $775 - $20,322
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$48,082 - $153,223
  • Country: United States
  • Currency: USD
  • Updated: 16 Apr 2019
  • Individuals Reporting: 96

Job Description for Client Services Director

Client services directors, sometimes called account managers, are responsible for overseeing a company’s relationship with its clients. They are expected to maintain a high retention rate, developing long term relationships with repeat customers. They manage the company’s accounts, communicate with clients and ensure their satisfaction.

Read More...
Client Services Director Tasks
  • Manage the staff, clients, and process for particular accounts and policies for all accounts.
  • Create strong community and client relations.
  • Oversee tracking of data about accounts, intervening when problems occur.
  • Lead marketing efforts, pricing, and outreach to upper management.

Common Career Paths for Client Services Director


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Client Services Directors who move on to become VPs of Operations may enjoy significant pay raises, as VPs of Operations get paid an average of $124K per year.

Client Services Director Job Listings

Popular Skills for Client Services Director


Client Services Directors report using a deep pool of skills on the job. Lucky workers who know Data Analysis can expect a significant pay bump, scoring salaries 34 percent above average. Budget Management and Account Management are also correlated to pay that is above average, with increases between 6 percent and 34 percent. Those listing Microsoft Office as a skill should be prepared for drastically lower pay. Customer Relations and Strategic Project Management also typically command lower compensation. Most people skilled in Client Interaction are similarly competent in People Management, Operations Management, and Project Management.

Pay by Experience Level for Client Services Director

Pay by Experience for a Client Services Director has a positive trend. An entry-level Client Services Director with less than 5 years of experience can expect to earn an average total compensation of $65,000 based on 225 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Client Services Director with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $88,000 based on 337 salaries. An experienced Client Services Director which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $102,000 based on 448 salaries. A Client Services Director with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $104,000 based on 135 salaries.

Pay Difference by Location

National Average: $91,889

Larger city markers indicate a job is popular in that location.

For Client Services Directors, busy San Francisco offers a higher-than-average pay rate, 88 percent above the national average. Client Services Directors can also look forward to large paychecks in cities like New York (+23 percent), Los Angeles (+20 percent), Washington (+13 percent), and Seattle (+13 percent). Location is a huge contributor to overall pay, with Client Services Directors in San Diego earning a whopping 20 percent below the national average. Below-median salaries also turn up in Phoenix and Austin (14 percent lower and 9 percent lower, respectively).

Client Services Director Advice

Q: What is it like working as a Client Services Director?

Client Services Director in Bentonville:
"The higher up the ladder - the more work and stress."
The higher up with the company the more work/stress involved.

Client Services Director in Clermont:
"Great small town, safe."
Pros: Market is not too large.
Cons: Lack of social services and bus line could be better for clients.

Client Services Director in Lincoln:
Pros: Walkability and convenience - smaller city.
Cons: Commute.

Client Services Director in Frisco:
"Caeer Path."
Know your core role and how to supplement it with your additional skills over the years.

Client Services Director in Cincinnati:
"Administrative."
Find out exactly what the employer is looking for. Ask questions. Make sure you know what is re a lot expexted.

Client Services Director in Scottsdale:
Pros: I love the people I work with. I have wonderful support at Skyview.
Cons: The job can be stressful at times.

Client Services Director in Nashville:
Pros: Work flexibility, small business atmosphere, my team.
Cons: Unrealistic deadline, high stress, no work life balance, lack of personal life boundaries.

Related Job Salaries

Key Stats for Client Services Director

Gender

Female
64 %
Male
35 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 386 votes.
Less than 1 year
1%
1-4 years
17%
5-9 years
24%
10-19 years
42%
20 years or more
17%

Experience Affects Client Services Director Salaries

▲13%

▲10%

National Average
$92,000

▼4%

▼29%

Skills That Affect Client Services Director Salaries

Data Analysis
▲31%




National Average
$92,000

Project Management
▼1%

Program Management
▼1%

Customer Relationship Management (CRM)
▼2%

Strategic Planning
▼3%





Strategic Project Management
▼11%


Microsoft Office
▼31%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 386 votes.

Gender

Female
64 %
Male
35 %

Years of Experience

Less than 1 year
1%
1-4 years
17%
5-9 years
24%
10-19 years
42%
20 years or more
17%

Common Health Benefits

medical benefits
Medical: 80%
dental benefits
Dental: 71%
vision benefits
Vision: 61%
no benefits
None: 18%