The average salary for a Client Services Director is $88,922.
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What Do Client Services Directors Do?
Client services directors, sometimes called account managers, are responsible for overseeing a company’s relationship with its clients. They are expected to maintain a high retention rate, developing long term relationships with repeat customers. They manage the company’s accounts, communicate with clients and ensure their satisfaction.
Client services directors may also be responsible for attracting new clients to an organization. Once they get a client to sign, they will communicate with the …Read more
Client Services Director Tasks
- Manage the staff, clients, and process for particular accounts and policies for all accounts.
- Create strong community and client relations.
- Oversee tracking of data about accounts, intervening when problems occur.
- Lead marketing efforts, pricing, and outreach to upper management.
Job Satisfaction for Client Services Director
Popular Employer Salaries for Client Services Director
The top respondents for the job title Client Services Director are from the companies AC Nielsen Corp, Habitat For Humanity and InDemand Interpreting. Reported salaries are highest at The Nielsen Company where the average pay is $122,829. Other companies that offer high salaries for this role include R.R. Donnelley & Sons Company, earning around $122,500. Habitat For Humanity pays the lowest at around $49,000. InDemand Interpreting also pays on the lower end of the scale, paying $98,000.
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Vice President (VP), Business Developmen...
Somewhat common (8 - 20%)
Client Services Director Job Listings
What Are Popular Skills for Client Services Directors?
Skills in People Management and Account Management are correlated to pay that is above average. Skills that pay less than market rate include Operations Management, Customer Relationship Management (CRM) and Client Interaction.
What is the Pay by Experience Level for Client Services Directors?
An entry-level Client Services Director with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $54,045 based on 8 salaries. An early career Client Services Director with 1-4 years of experience earns an average total compensation of $67,386 based on 322 salaries. A mid-career Client Services Director with 5-9 years of experience earns an average total compensation of $86,016 based on 452 salaries. An experienced Client Services Director with 10-19 years of experience earns an average total compensation of $100,880 based on 686 salaries. In their late career (20 years and higher), employees earn an average total compensation of $109,070.
Pay Difference by Location
Employees with Client Services Director in their job title in New York, New York earn an average of 32.5% more than the national average. These job titles also find higher than average salaries in Seattle, Washington (18.0% more) and Chicago, Illinois (16.2% more). The lowest salaries can be found in Los Angeles, California (2.6% less).
Years of Experience
This data is based on 1,760 survey responses.