Client Services Director Salary

The average salary for a Client Services Director is $88,714.

10%

$51k

MEDIAN

$89k

90%

$143k

Salary

$51k - $143k

Bonus

$2k - $26k

Profit Sharing

$1k - $23k

Commission

$4k - $50k

Total Pay

$49k - $157k

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What Do Client Services Directors Do?

Client services directors, sometimes called account managers, are responsible for overseeing a company’s relationship with its clients. They are expected to maintain a high retention rate, developing long term relationships with repeat customers. They manage the company’s accounts, communicate with clients and ensure their satisfaction.

Client services directors may also be responsible for attracting new clients to an organization. Once they get a client to sign, they will communicate with the

Client Services Director Tasks

Manage the staff, clients, and process for particular accounts and policies for all accounts.
Create strong community and client relations.
Oversee tracking of data about accounts, intervening when problems occur.
Lead marketing efforts, pricing, and outreach to upper management.

Job Satisfaction for Client Services Director

3.9 out of 5

(355)

Highly Satisfied

17Reviews

Popular Employer Salaries for Client Services Director

AC Nielsen Corp

$101k

InDemand Interpreting

$98k

R.R. Donnelley & Sons Company

$123k

The Nielsen Company

$123k

The top respondents for the job title Client Services Director are from the companies AC Nielsen Corp, InDemand Interpreting and R.R. Donnelley & Sons Company. Reported salaries are highest at The Nielsen Company where the average pay is $122,829. Other companies that offer high salaries for this role include R.R. Donnelley & Sons Company, earning around $122,500. InDemand Interpreting pays the lowest at around $98,000. AC Nielsen Corp also pays on the lower end of the scale, paying $101,470.

Client Services Director Job Listings

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Location

What Are Popular Skills for Client Services Directors?

Client Interaction

$87,917

876 responses

People Management

$90,945

666 responses

Account Management

$90,357

665 responses

Customer Relationship Management (CRM)

$85,727

560 responses

Operations Management

$85,723

401 responses

Skills in People Management and Account Management are correlated to pay that is above average. Skills that pay less than market rate include Operations Management, Customer Relationship Management (CRM) and Client Interaction.

What is the Pay by Experience Level for Client Services Directors?

An entry-level Client Services Director with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $54,045 based on 8 salaries. An early career Client Services Director with 1-4 years of experience earns an average total compensation of $67,845 based on 314 salaries. A mid-career Client Services Director with 5-9 years of experience earns an average total compensation of $86,038 based on 464 salaries. An experienced Client Services Director with 10-19 years of experience earns an average total compensation of $100,456 based on 684 salaries. In their late career (20 years and higher), employees earn an average total compensation of $108,995.

Pay Difference by Location

Learn more about cost of living by city.

▲31%

▲18%

▲15%

▲12%

Boston, Massachusetts

▲10%

Atlanta, Georgia

▼0%

Los Angeles, California

▼2%

Employees with Client Services Director in their job title in New York, New York earn an average of 30.9% more than the national average. These job titles also find higher than average salaries in Seattle, Washington (18.3% more) and Chicago, Illinois (14.8% more). The lowest salaries can be found in Los Angeles, California (2.4% less) and Atlanta, Georgia (0.3% less).