The average pay for a Client Services Director is $19.69 per hour.
The average pay for a Client Services Director is $87,863 per year.
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Job Description for Client Services Director
Client services directors, sometimes called account managers, are responsible for overseeing a company’s relationship with its clients. They are expected to maintain a high retention rate, developing long term relationships with repeat customers. They manage the company’s accounts, communicate with clients and ensure their satisfaction.
Read More...- Manage the staff, clients, and process for particular accounts and policies for all accounts.
- Create strong community and client relations.
- Oversee tracking of data about accounts, intervening when problems occur.
- Lead marketing efforts, pricing, and outreach to upper management.
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Popular Skills for Client Services Director
Client Services Directors report using a deep pool of skills on the job. Lucky workers who know Data Analysis can expect a significant pay bump, scoring salaries 34 percent above average. Budget Management and Account Management are also correlated to pay that is above average, with increases between 6 percent and 34 percent. Those listing Microsoft Office as a skill should be prepared for drastically lower pay. Customer Relations and Strategic Project Management also typically command lower compensation. Most people skilled in Client Interaction are similarly competent in People Management, Operations Management, and Project Management.
Pay by Experience Level for Client Services Director
Pay by Experience for a Client Services Director has a positive trend. An entry-level Client Services Director with less than 5 years of experience can expect to earn an average total compensation of $65,000 based on 225 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Client Services Director with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $88,000 based on 337 salaries. An experienced Client Services Director which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $102,000 based on 448 salaries. A Client Services Director with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $104,000 based on 135 salaries.
Pay Difference by Location
For Client Services Directors, busy San Francisco offers a higher-than-average pay rate, 88 percent above the national average. Client Services Directors can also look forward to large paychecks in cities like New York (+23 percent), Los Angeles (+20 percent), Washington (+13 percent), and Seattle (+13 percent). Location is a huge contributor to overall pay, with Client Services Directors in San Diego earning a whopping 20 percent below the national average. Below-median salaries also turn up in Phoenix and Austin (14 percent lower and 9 percent lower, respectively).
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Key Stats for Client Services Director
Gender
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Female
64 % |
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Male
35 % |
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Job Satisfaction
| Extremely satisfied |
Rated 5 out of 5 based on 386 votes. |
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