Client Support Engineer, IT Salary

A Client Support Engineer, IT earns an average salary of $64,054 per year. Most people move on to other jobs if they have more than 20 years' experience in this career.

$43,705 - $98,633
$44K
$69K
$99K
MEDIAN: $69,189
10%
50%
90%

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$0$98K
Salary $43,705 - $98,633
Bonus $100.67 - $5,128
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$44,903 - $97,444
  • Country: United States
  • Currency: USD
  • Updated: 21 Sep 2017
  • Individuals Reporting: 18

Find Out Exactly What You Should Be Paid

United States (change)

Job Description for Client Support Engineer, IT

Client support engineers in information technology (IT) are tasked with troubleshooting and resolving issues for internal or external clients who use their organizations' systems or networks. These engineers must have an excellent understanding of computer hardware and software and be willing to continuously learn and use new technology, and customer service and interpersonal skills are also important in this position.

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Client Support Engineer, IT Tasks

  • Give phone support to customers in order to resolve software issues including remote troubleshooting.
  • Update, close and review support tickets.
  • Escalate unresolved support requests.
  • Support a variety of computer based technologies.

Client Support Engineer, IT Job Listings

Key Stats for Client Support Engineer, IT

Gender

Female
25 %
Male
75 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 3 votes.
Less than 1 year
5%
1-4 years
48%
5-9 years
14%
10-19 years
19%
20 years or more
14%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Client Support Engineer, IT Salaries

Experienced
▲21%

National Average
$65,000

Mid-Career
▼12%

Entry-Level
▼14%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 3 votes.

Gender

Female
25 %
Male
75 %

Years of Experience

Less than 1 year
5%
1-4 years
48%
5-9 years
14%
10-19 years
19%
20 years or more
14%

Common Health Benefits

medical benefits
Medical: 75%
dental benefits
Dental: 75%
vision benefits
Vision: 40%
no benefits
None: 25%
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