The average hourly pay for a Computer Support Specialist is $18.36.
Computer Support Specialist by
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What Do Computer Support Specialists Do?
A computer support specialist helps users that are having problems with software, computers, printers, scanners, and other computer components. They generally assist companies or provide in-house support but some also provide support to external individuals as well. The computer support specialist may provide help over the phone, through chat, via email, and/or in person. Their typical duties include supporting common business and productivity software, as well as assisting callers with request…Read more
Computer Support Specialist Tasks
- Install and configure all required software in accordance to the predefined hardware deployment schedule.
- Assist with developing desktop training documentation.
- Perform backups and restores for end user PCs on a routine basis.
- Maintain hardware and software inventory database.
- Troubleshoot and resolve any problems associated with desktop computing.
Job Satisfaction for Computer Support Specialist
Explore the most common career paths for Computer Support Specialist. Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner
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Computer Support Specialist
Information Technology Specialist
Somewhat common (8 - 20%)
Computer Support Specialist Job Listings
What Are Popular Skills for Computer Support Specialists?
Skills in Information Technology (IT) Support, Computer Hardware Technician and Help Desk / Desktop Support (Tier 2) are correlated to pay that is above average. Skills that pay less than market rate include Network Support and Help Desk / Desktop Support.
What is the Pay by Experience Level for Computer Support Specialists?
An entry-level Computer Support Specialist with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $14.91 based on 20 salaries. An early career Computer Support Specialist with 1-4 years of experience earns an average total compensation of $16.88 based on 158 salaries. A mid-career Computer Support Specialist with 5-9 years of experience earns an average total compensation of $20.21 based on 76 salaries. An experienced Computer Support Specialist with 10-19 years of experience earns an average total compensation of $22.21 based on 76 salaries. In their late career (20 years and higher), employees earn an average total compensation of $26.
Pay Difference by Location
Employees with Computer Support Specialist in their job title in Boston, Massachusetts earn an average of 47.1% more than the national average. These job titles also find higher than average salaries in Houston, Texas (28.7% more) and Chicago, Illinois (25.2% more).
Years of Experience
This data is based on 368 survey responses.