$44,734
Avg. Salary
$18.00
Avg. Hourly Rate

Average additional compensation:

$950

Bonus

$1,100

Profit Sharing

$10,626

Commission

What am I worth?
How should I pay?

The average pay for a Computer Support Specialist is $18.00 per hour.

The average pay for a Computer Support Specialist is $44,734 per year.

$12.63
10%
$18.00
50%
$24.93
90%
MEDIAN $18.00
$31k
10%
$45k
50%
$63k
90%
MEDIAN $44,734
$31,146 - $62,937
$31K
$45K
$63K
MEDIAN: $44,734
10%
50%
90%

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$12.63 - $24.93
$13
$18
$25
MEDIAN: $18.00
10%
50%
90%

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$0$62K
Salary $31,146 - $62,937
Bonus $0.00 - $2,781
Profit Sharing $200 - $2,750
Commission $10,625
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,672 - $59,316
  • Country: United States
  • Currency: USD
  • Updated: 9 Feb 2019
  • Individuals Reporting: 254
Hourly Data $0$36
Hourly Rate $12.63 - $24.93
Overtime $20.71 - $36.90
Annual Data $0$59K
Bonus $0.00 - $2,781
Commission $10,625
Profit Sharing $200 - $2,750
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,672 - $59,316
  • Country: United States
  • Currency: USD
  • Updated: 9 Feb 2019
  • Individuals Reporting: 266

Job Description for Computer Support Specialist

A computer support specialist helps users that are having problems with software, computers, printers, scanners, and other computer components. They generally assist companies or provide in-house support but some also provide support to external individuals as well. The computer support specialist may provide help over the phone, through chat, via email, and/or in person. Their typical duties include supporting common business and productivity software, as well as assisting callers with requests for information and repair and support requests. They also answer recommend changes or updates in programming and training as needed. Additionally, computer support specialists develop and help maintain required technical documentation.

Read More...
Computer Support Specialist Tasks
  • Install and configure all required software in accordance to the predefined hardware deployment schedule.
  • Assist with developing desktop training documentation.
  • Perform backups and restores for end user PCs on a routine basis.
  • Maintain hardware and software inventory database.
  • Troubleshoot and resolve any problems associated with desktop computing.

Common Career Paths for Computer Support Specialist


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Computer Support Specialist Job Listings

Popular Skills for Computer Support Specialist

Pay by Experience Level for Computer Support Specialist

Pay by Experience for a Computer Support Specialist has a positive trend. An entry-level Computer Support Specialist with less than 5 years of experience can expect to earn an average total compensation of $37,000 based on 166 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Computer Support Specialist with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $43,000 based on 98 salaries. An experienced Computer Support Specialist which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $46,000 based on 66 salaries. A Computer Support Specialist with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $52,000 based on 14 salaries.

Pay Difference by Location

26%

National Average: $41,679

Larger city markers indicate a job is popular in that location.

Computer Support Specialist Advice

Q: What is it like working as a Computer Support Specialist?

Computer Support Specialist in Phoenix:
"Structures change, People do not."
Your customers need to be your focus. You will have bosses pulling at you, upper management asking for things, other departments trying to foist their work off on you because it is tangentially related. None of that matters. Make your customers your focus and nothing you do elsewhere will be judged as harshly. If they are your focus and you learn their needs and their process, you will be indispensable.

Computer Support Specialist in Philadelphia:
"Very detailed orientated."
Pros: That I get to work independently.
Cons: Rude customers at times.

Computer Support Specialist in Chicago:
"Get Certified."
Get your certifications. They are incredibly important and show that you are have knowledge that is both practical in use and in theory.

Computer Support Specialist in Laurinburg:
"Worth the Experience."
Pros: This positon allows for flexibility at most times, which allows you to decide which task you would like to tackle first. As technology advances, there are more jobs you can complete remotely. I like solving issues that directly affect the end user, because there is instant gratification. This job is usually stress free. You can minimize the amount of stress by being prepared, but some times things just happen.
Cons: I don't like repeat, repeat offenders.

Related Job Salaries

Key Stats for Computer Support Specialist

Gender

Female
16 %
Male
84 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 83 votes.
Less than 1 year
4%
1-4 years
43%
5-9 years
24%
10-19 years
20%
20 years or more
8%

Experience Affects Computer Support Specialist Salaries

▲25%

▲11%

▲3%

National Average
$42,000

▼12%

Skills That Affect Computer Support Specialist Salaries

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 83 votes.

Gender

Female
16 %
Male
84 %

Years of Experience

Less than 1 year
4%
1-4 years
43%
5-9 years
24%
10-19 years
20%
20 years or more
8%

Common Health Benefits

medical benefits
Medical: 80%
dental benefits
Dental: 72%
vision benefits
Vision: 60%
no benefits
None: 17%