Computer Support Specialist Salary

The average pay for a Computer Support Specialist is $42,735 per year. Most people with this job move on to other positions after 20 years in this field.

$31,099 - $61,709
$31K
$43K
$62K
MEDIAN: $42,696
10%
50%
90%

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$12.30 - $25.22
$12
$17
$25
MEDIAN: $17.27
10%
50%
90%

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$0$61K
Salary $31,099 - $61,709
Bonus $0.00 - $3,394
Profit Sharing $1,200
Commission $10,625
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,776 - $58,815
  • Country: United States
  • Currency: USD
  • Updated: 20 Sep 2017
  • Individuals Reporting: 123
Hourly Data $0$36
Hourly Rate $12.30 - $25.22
Overtime $20.55 - $36.09
Annual Data $0$58K
Bonus $0.00 - $3,394
Commission $10,625
Profit Sharing $1,200
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,776 - $58,815
  • Country: United States
  • Currency: USD
  • Updated: 20 Sep 2017
  • Individuals Reporting: 133

Find Out Exactly What You Should Be Paid

United States (change)

Job Description for Computer Support Specialist

A computer support specialist helps users that are having problems with software, computers, printers, scanners, and other computer components. They generally assist companies or provide in-house support but some also provide support to external individuals as well. The computer support specialist may provide help over the phone, through chat, via email, and/or in person. Their typical duties include supporting common business and productivity software, as well as assisting callers with requests for information and repair and support requests. They also answer recommend changes or updates in programming and training as needed. Additionally, computer support specialists develop and help maintain required technical documentation.

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Computer Support Specialist Tasks

  • Install and configure all required software in accordance to the predefined hardware deployment schedule.
  • Assist with developing desktop training documentation.
  • Perform backups and restores for end user PCs on a routine basis.
  • Maintain hardware and software inventory database.
  • Troubleshoot and resolve any problems associated with desktop computing.

Common Career Paths for Computer Support Specialist


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Computer Support Specialist Job Listings

Popular Skills for Computer Support Specialist

Pay by Experience Level for Computer Support Specialist

Pay by Experience for a Computer Support Specialist has a positive trend. An entry-level Computer Support Specialist with less than 5 years of experience can expect to earn an average total compensation of $37,000 based on 166 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Computer Support Specialist with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $43,000 based on 98 salaries. An experienced Computer Support Specialist which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $46,000 based on 66 salaries. A Computer Support Specialist with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $52,000 based on 14 salaries.

Pay Difference by Location

National Average: $40,885

Larger city markers indicate a job is popular in that location.

Computer Support Specialist Reviews

Q: What is it like working as a Computer Support Specialist?

Computer Support Specialist in Philadelphia:
"Very detailed orientated."
Pros: That I get to work independently.
Cons: Rude customers at times.

Computer Support Specialist in Laurinburg:
"Worth the Experience."
Pros: This positon allows for flexibility at most times, which allows you to decide which task you would like to tackle first. As technology advances, there are more jobs you can complete remotely. I like solving issues that directly affect the end user, because there is instant gratification. This job is usually stress free. You can minimize the amount of stress by being prepared, but some times things just happen.
Cons: I don't like repeat, repeat offenders.

Related Job Salaries

Key Stats for Computer Support Specialist

Gender

Female
14 %
Male
86 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 45 votes.
Less than 1 year
6%
1-4 years
40%
5-9 years
28%
10-19 years
22%
20 years or more
4%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Computer Support Specialist Salaries

▲27%

▲13%

▲5%

National Average
$41,000

▼10%

Skills That Affect Computer Support Specialist Salaries

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 45 votes.

Gender

Female
14 %
Male
86 %

Years of Experience

Less than 1 year
6%
1-4 years
40%
5-9 years
28%
10-19 years
22%
20 years or more
4%

Common Health Benefits

medical benefits
Medical: 76%
dental benefits
Dental: 69%
vision benefits
Vision: 60%
no benefits
None: 20%
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