Mid-Career Customer Service Manager Salary

Average Mid-Career Customer Service Managers make around $53K per year. Cash earnings for Mid-Career Customer Service Managers — which occasionally include more than $10K from bonuses and more than $6K from profit sharing — stretch from around $29K to approximately $77K. Geography and the company each impact pay for this group, with the former having the largest influence. The majority of workers are highly satisfied with their job. A fair number report receiving medical coverage from their employers and the larger part collect dental insurance. The figures in this overview were provided by individuals who took PayScale's salary questionnaire.

$37,461 - $77,208
$37K
$53K
$77K
MEDIAN: $53,434
10%
50%
90%

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$11.66 - $21.72
$12
$15
$22
MEDIAN: $15.21
10%
50%
90%

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$0$77K
Salary $37,461 - $77,208
Bonus $197.42 - $10,124
Profit Sharing $0.00 - $5,500
Commission $300.00 - $15,258
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,495 - $77,190
  • Country: United States
  • Currency: USD
  • Updated: 21 Sep 2017
  • Individuals Reporting: 1,406
Hourly Data $0$34
Hourly Rate $11.66 - $21.72
Hourly Tips $3.58
Overtime $17.52 - $34.49
Annual Data $0$77K
Bonus $197.42 - $10,124
Commission $300.00 - $15,258
Profit Sharing $0.00 - $5,500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,495 - $77,190
  • Country: United States
  • Currency: USD
  • Updated: 21 Sep 2017
  • Individuals Reporting: 496

Find Out Exactly What You Should Be Paid

United States (change)

Customer Service Manager Job Listings

Popular Employer Salaries for Customer Service Manager


Food Lion offers the largest salaries in town ($32K on average), but the considerable range in workers' salaries creates a rather varied pay scale that stretches from $25K to $54K.

Wal-Mart Stores, Inc doles out the lowest salaries in town — median pay is $27K — not to mention workers can only make as much as $31K and scope of pay is rather limited.

Pay Difference by Location

National Average: $49,071

Larger city markers indicate a job is popular in that location.

Houston is home to an above-average pay rate for Mid-Career Customer Service Managers, 47 percent higher than the national average. Mid-Career Customer Service Managers will also find cushy salaries in San Diego (+28 percent), San Francisco (+26 percent), Seattle (+25 percent), and Chicago (+24 percent). In Dallas, salaries are 2 percent below the national average and represent the lowest-paying market.

Key Stats for Customer Service Manager

Gender

Female
69 %
Male
31 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 399 votes.
5-9 years
70%
10-19 years
30%
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Location:
Years in Fields/Career:
United States (change)

Skills That Affect Customer Service Manager Salaries


Call center operations
▲7%

Call Center
▲5%



Operations Management
▲3%

▲1%

Microsoft Excel
▲1%

Customer Relationship Management (CRM)
▼0%

National Average
$49,000





▼9%

Sales
▼12%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 399 votes.

Gender

Female
69 %
Male
31 %

Common Health Benefits

medical benefits
Medical: 79%
dental benefits
Dental: 67%
vision benefits
Vision: 58%
no benefits
None: 18%
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