$50,868
Avg. Salary
Avg. Hourly Rate
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The average pay for a Customer Service Manager with Leadership skills in Milwaukee, Wisconsin is {{pay}} per hour.

The average pay for a Customer Service Manager with Leadership skills in Milwaukee, Wisconsin is $50,868 per year.

$0
10%
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50%
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90%
MEDIAN $0
$41k
10%
$51k
50%
$67k
90%
MEDIAN $50,868

Job Description for Customer Service Manager

A customer service manager is employed in all sorts of fields. Customers may be dealt with in person, on the phone, or in a virtual manner. Since this is a management position, a group of customer service agents will be watched over. It is important to ensure that they are complying to company policies and are providing good customer service. Feedback should be given to these employees when they are not performing well. When customer service skills are lacking for a certain topic, a customer service manager may arrange for all of the employees to have extra training classes, which may be administered by someone else or directly by the manager.

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Customer Service Manager Tasks

  • Oversees cross functional work areas targeted to resolve issues raised by customers
  • Manages the customer service operations, which deals directly with customers and is the first point of contact.
  • Develops, tracks and reports key performance measurements for the unit.
  • Develops and implements process and procedures to improve operational efficiency.

About Milwaukee, Wisconsin

Milwaukee County, Wisconsin
600,154
Male:
286,315 (47.7%)
Female:
313,839 (52.3%)
Milwaukee (/mɪlˈwɔːkiː/, /ˈmwɔːki/) is the largest city in the state of Wisconsin and the fifth-largest city in the Midwestern United States. The county seat of Milwaukee County, it is on Lake Michigan's western shore. According to the 2010 census, Milwaukee has a population of 594,833. Milwaukee is the main cultural and economic center of the Milwaukee–Racine–Waukesha Metropolitan Area with a population of 2,043,904 as of an official 2014 estimate. The first Europeans to pass through the area were French Catholic missionaries and fur traders. In 1818, the French Canadian explorer Solomon Juneau settled in the area, and in 1846 Juneau's town combined with two neighboring towns to incorporate as the City of Milwaukee. Large numbers of German immigrants helped increase the city's population during the 1840s, with Poles and other immigrants arriving in the following decades. Known for its brewing traditions, major new additions to the city include the Milwaukee Riverwalk, the...
Milwaukee:
$37,495
Wisconsin:
$55,638
$802
Milwaukee:
$114,000
Wisconsin:
$168,300
5.7%

Customer Service Manager Job Listings

Key Stats for Customer Service Manager

5-9 years
100%

Common Health Benefits

medical benefits
Medical: 88%
dental benefits
Dental: 75%
vision benefits
Vision: 63%
no benefits
None: 13%