Average Customer Service Manager Salary in Charlotte, North Carolina

$54,916
Avg. SalaryShow Hourly Rate
$2,500
Bonus
$2,035
Commission
$1,000
Profit Sharing
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The average salary for a Customer Service Manager in Charlotte, North Carolina is $54,916.
10%
$36k
MEDIAN
$55k
90%
$84k
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Salary
$36k - $84k
Bonus
$302 - $9k
Profit Sharing
$0 - $1k
Commission
$2k - $7k
Total Pay
$30k - $81k
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What Do Customer Service Managers Do?

Customer Service Manager Job Listings

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What Are Popular Skills for Customer Service Managers?

Skills in People Management, Problem Solving and Leadership are correlated to pay that is above average. Skills that pay less than market rate include Customer Relationship Management (CRM) and Customer Service.

What is the Pay by Experience Level for Customer Service Managers?

An early career Customer Service Manager with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of $50,371 based on 32 salaries. A mid-career Customer Service Manager with 5-9 years of experience earns an average total compensation of $54,045 based on 19 salaries. An experienced Customer Service Manager with 10-19 years of experience earns an average total compensation of $59,680 based on 31 salaries. In their late career (20 years and higher), employees earn an average total compensation of $61,868.
Employees with Customer Service Manager in their job title in Houston, Texas earn an average of 16.1% more than the national average. These job titles also find higher than average salaries in New York, New York (13.9% more) and Chicago, Illinois (12.9% more).

Years of Experience

This data is based on 105 survey responses.
Early Career
30.5%
Mid Career
18.1%
Experienced
29.5%
Late Career
21.9%