Customer Service Manager in Rochester, New York Salary

A Customer Service Manager in Rochester, New York earns an average salary of $42,000 per year. Experience strongly influences income for this job. Most people move on to other jobs if they have more than 20 years' experience in this field. Skills that are associated with high pay for this job are Customer Relations, Training, Problem Solving, and Team Leadership.

$33,975 - $144,028
$34K
$47K
$140K
MEDIAN: $47,000
10%
50%
90%

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$0$144K
Salary $33,975 - $144,028
Bonus $8,000
Commission $6,500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,266 - $122,500
  • Country: United States
  • Currency: USD
  • Updated: 17 Sep 2017
  • Individuals Reporting: 10

Find Out Exactly What You Should Be Paid

United States (change)

About Rochester, New York

Monroe County, New York
209,808
Male:
100,135 (47.7%)
Female:
109,673 (52.3%)
Rochester (/ˈrɒtʃᵻstər/ or /ˈrɒˌtʃɛstər/) is a city on the southern shore of Lake Ontario in the western portion of the U.S. state of New York, and the seat of Monroe County. The city's population (210,565) was the state's third largest — after New York City and Buffalo — at the time of the 2010 census. Rochester is the center of a larger metropolitan area that encompasses and extends beyond Monroe County, and comprises Genesee County, Livingston County, Ontario County, Orleans County and Wayne County. This area, which is part of the Western New York region, had a population of 1,079,671 at the time of the 2010 Census. A Census estimate of July 1, 2012, raised that number to 1,082,284. Rochester was one of America's first boomtowns, and rose to prominence as the site of many flour mills along the Genesee River, and then as a major hub of manufacturing. Several of the...
Rochester:
$31,946
New York:
$60,850
$790
Rochester:
$76,900
New York:
$293,500
8.7%

Customer Service Manager Job Listings

Key Stats for Customer Service Manager

Gender

Female
40 %
Male
60 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 4 votes.
Less than 1 year
7%
1-4 years
29%
5-9 years
29%
10-19 years
14%
20 years or more
21%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Manager Salaries

Experienced
▲35%

National Average
$44,000

Mid-Career
▼2%

Entry-Level
▼32%

Skills That Affect Customer Service Manager Salaries

Customer Relations
▲30%

Training
▲17%

Problem Solving
▲17%

Team Leadership
▲17%

National Average
$44,000

Customer Relationship Management (CRM)
▼5%

Leadership
▼16%


Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 4 votes.

Gender

Female
40 %
Male
60 %

Years of Experience

Less than 1 year
7%
1-4 years
29%
5-9 years
29%
10-19 years
14%
20 years or more
21%

Common Health Benefits

medical benefits
Medical: 73%
dental benefits
Dental: 73%
vision benefits
Vision: 73%
no benefits
None: 18%
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