Customer Service Manager in Chicago, Illinois Salary

The average salary for a Customer Service Manager in Chicago, Illinois is $59,755 per year. Skills that are associated with high pay for this job are People Management, Leadership, Sales, and Customer Relations.

$40,352 - $96,758
$40K
$63K
$97K
MEDIAN: $63,143
10%
50%
90%

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$13.64 - $30.40
$14
$16
$30
MEDIAN: $16.50
10%
50%
90%

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$0$96K
Salary $40,352 - $96,758
Bonus $983 - $9,899
Profit Sharing $2,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,696 - $93,447
  • Country: United States
  • Currency: USD
  • Updated: 14 Sep 2017
  • Individuals Reporting: 65
Hourly Data $0$30
Hourly Rate $13.64 - $30.40
Overtime $22.25
Annual Data $0$93K
Bonus $983 - $9,899
Profit Sharing $2,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,696 - $93,447
  • Country: United States
  • Currency: USD
  • Updated: 14 Sep 2017
  • Individuals Reporting: 13

Find Out Exactly What You Should Be Paid

United States (change)

About Chicago, Illinois

Cook County, Illinois
2,720,556
Male:
1,320,015 (48.5%)
Female:
1,400,541 (51.5%)
Chicago (/ʃᵻˈkɑːɡoʊ/ or /ʃᵻˈkɔːɡoʊ/), officially the City of Chicago, is the third-most populous city in the United States. With over 2.7 million residents, it is the most populous city in the state of Illinois and the Midwestern United States, and the county seat of Cook County. The Chicago metropolitan area, often referred to as Chicagoland, has nearly 10 million people and is the third-largest in the U.S. Chicago was incorporated as a city in 1837, near a portage between the Great Lakes and the Mississippi River watershed, and grew rapidly in the mid-nineteenth century. The city is an international hub for finance, commerce, industry, technology, telecommunications, and transportation: O'Hare International Airport is the second-busiest airport in the world when measured by aircraft traffic; the region also has the largest number of U.S. highways and rail road freight. In 2012, Chicago was listed as an alpha global city by the Globalization and World Cities Research...
Chicago:
$50,702
Illinois:
$59,588
$985
Chicago:
$238,500
Illinois:
$180,300
6.3%

Customer Service Manager Job Listings

Pay by Experience Level for Customer Service Manager

Pay by Experience for a Customer Service Manager has a positive trend. An entry-level Customer Service Manager with less than 5 years of experience can expect to earn an average total compensation of $49,000 based on 31 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Manager with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $61,000 based on 24 salaries. An experienced Customer Service Manager which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $65,000 based on 30 salaries. A Customer Service Manager with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $70,000 based on 13 salaries.

Key Stats for Customer Service Manager

Gender

Female
69 %
Male
31 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 14 votes.
Less than 1 year
1%
1-4 years
27%
5-9 years
18%
10-19 years
28%
20 years or more
26%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Manager Salaries

▲16%

▲7%

▼0%

National Average
$60,000

▼19%

Skills That Affect Customer Service Manager Salaries

People Management
▲11%

▲4%

Sales
▲4%


Team Leadership
▼0%

National Average
$60,000


Call Center
▼2%

Microsoft Office
▼4%



Microsoft Excel
▼13%

Training
▼14%

Operations Management
▼14%


Call center operations
▼18%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 14 votes.

Gender

Female
69 %
Male
31 %

Years of Experience

Less than 1 year
1%
1-4 years
27%
5-9 years
18%
10-19 years
28%
20 years or more
26%

Common Health Benefits

medical benefits
Medical: 80%
dental benefits
Dental: 76%
vision benefits
Vision: 69%
no benefits
None: 17%
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