$46,953
Avg. Salary
$20.47
Avg. Hourly Rate
Help us gather more data! Is Customer Service Manager your job title? Find out what you're worth.

The average pay for a Customer Service Manager with Customer Service skills in Orlando, Florida is $20.47 per hour.

The average pay for a Customer Service Manager with Customer Service skills in Orlando, Florida is $46,953 per year.

10%
$0.00
10%
$20.47
50%
$0.00
90%
90%
MEDIAN $20.47
10%
$39k
10%
$47k
50%
$62k
90%
90%
MEDIAN $46,953
$39,302 - $62,000
$39K
$47K
$62K
MEDIAN: $46,953
10%
50%
90%

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$0$66K
Salary $39,302 - $62,000
Bonus $3,750
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$39,678 - $66,831
  • Country: United States
  • Currency: USD
  • Updated: 15 Apr 2019
  • Individuals Reporting: 19

Job Description for Customer Service Manager

A customer service manager is employed in all sorts of fields. Customers may be dealt with in person, on the phone, or in a virtual manner. Since this is a management position, a group of customer service agents will be watched over. It is important to ensure that they are complying to company policies and are providing good customer service. Feedback should be given to these employees when they are not performing well. When customer service skills are lacking for a certain topic, a customer service manager may arrange for all of the employees to have extra training classes, which may be administered by someone else or directly by the manager.

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About Orlando, Florida

Orange County, Florida
270,917
Male:
130,940 (48.3%)
Female:
139,977 (51.7%)
Orlando (/ɔːrˈlændoʊ/) is a city in the U.S. state of Florida and the county seat of Orange County. Located in Central Florida, it is the center of the Orlando metropolitan area, which had a population of 2,387,138, according to U.S. Census Bureau figures released in March 2016, making it the 24th-largest metropolitan area in the United States, the sixth-largest metropolitan area in the Southern United States, and the third-largest metropolitan area in Florida. As of July 1, 2014, Orlando had an estimated city-proper population of 262,372, making it the 73rd-largest city in the United States, the fourth-largest city in Florida, and the state's largest inland city. The City of Orlando is nicknamed "The City Beautiful," and its symbol is the fountain at Lake Eola. Orlando is also known as "The Theme Park Capital of the World" and in 2014 its tourist attractions and events drew more than 62 million visitors. The...
Orlando:
$44,804
Florida:
$49,426
$1,027
Orlando:
$214,400
Florida:
$179,800
5.2%

Customer Service Manager Job Listings

Key Stats for Customer Service Manager

Gender

Female
79 %
Male
21 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 7 votes.
10-19 years
91%
20 years or more
9%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 7 votes.

Gender

Female
79 %
Male
21 %

Common Health Benefits

medical benefits
Medical: 43%
dental benefits
Dental: 43%
vision benefits
Vision: 38%
no benefits
None: 57%