Customer Service Manager in Atlanta, Georgia Salary

Atlanta Customer Service Managers tend to have a good amount of experience under their belt — a little over a half have more than 10 years in the field. While pay runs from $32K to $85K per year, median earnings come to $54K annually. Most enjoy medical while the larger part get dental coverage. Vision coverage is also available to a little over a half. Most Customer Service Managers in Atlanta survey respondents are women (71 percent). For the most part, Customer Service Managers in Atlanta, Ga. enjoy their work and report high levels of job satisfaction. The data for this snapshot was collected from individuals who took PayScale's salary survey.

$39,601 - $92,667
$40K
$56K
$93K
MEDIAN: $56,342
10%
50%
90%

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$13.03 - $26.07
$13
$17
$26
MEDIAN: $16.73
10%
50%
90%

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$0$92K
Salary $39,601 - $92,667
Bonus $1,510 - $14,681
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,899 - $92,092
  • Country: United States
  • Currency: USD
  • Updated: 11 Oct 2017
  • Individuals Reporting: 59
Hourly Data $0$26
Hourly Rate $13.03 - $26.07
Overtime $23.50
Annual Data $0$92K
Bonus $1,510 - $14,681
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,899 - $92,092
  • Country: United States
  • Currency: USD
  • Updated: 11 Oct 2017
  • Individuals Reporting: 10

About Atlanta, Georgia

Fulton County, Georgia
463,875
Male:
223,960 (48.3%)
Female:
239,915 (51.7%)
Atlanta is the capital of and the most populous city in the U.S. state of Georgia, with an estimated 2015 population of 463,878. Atlanta is the cultural and economic center of the Atlanta metropolitan area, home to 5,522,942 people and the ninth largest metropolitan area in the United States. Atlanta is the county seat of Fulton County, and a small portion of the city extends eastward into DeKalb County. Atlanta was established in 1837 at the intersection of two railroad lines, and the city rose from the ashes of the American Civil War to become a national center of commerce. In the decades following the Civil Rights Movement, during which the city earned a reputation as "too busy to hate" for the relatively progressive views of some of its citizens and leaders compared to other cities in the Deep South Atlanta attained international prominence. Atlanta is the primary transportation hub of...
Atlanta:
$50,210
Georgia:
$51,244
$981
Atlanta:
$241,200
Georgia:
$159,300
4.8%

Customer Service Manager Job Listings

Pay by Experience Level for Customer Service Manager

Pay by Experience for a Customer Service Manager has a positive trend. An entry-level Customer Service Manager with less than 5 years of experience can expect to earn an average total compensation of $50,000 based on 21 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Manager with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $49,000 based on 22 salaries. An experienced Customer Service Manager which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $60,000 based on 28 salaries. A Customer Service Manager with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $77,000 based on 14 salaries.

Key Stats for Customer Service Manager

Gender

Female
71 %
Male
29 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 14 votes.
1-4 years
25%
5-9 years
20%
10-19 years
41%
20 years or more
14%

Experience Affects Customer Service Manager Salaries

Late-Career
▲42%

▲11%

National Average
$54,000

▼8%

▼10%

Skills That Affect Customer Service Manager Salaries

Customer Service Metrics
▲16%

Operations Management
▲10%

Microsoft Word
▲9%


Call Center
▲2%

▲1%

National Average
$54,000

Call center operations
▼5%

People Management
▼8%



Project Management
▼11%

Microsoft Office
▼13%


Windows Operating System General Use
▼22%

Training
▼34%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 14 votes.

Gender

Female
71 %
Male
29 %

Years of Experience

1-4 years
25%
5-9 years
20%
10-19 years
41%
20 years or more
14%

Common Health Benefits

medical benefits
Medical: 89%
dental benefits
Dental: 68%
vision benefits
Vision: 60%
no benefits
None: 11%