The average salary for a Customer Service Manager at Bank of The West is $45,913.
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$42k - $70k
$2k - $5k
$36k - $73k
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Job Description for Customer Service Manager
A customer service manager is employed in all sorts of fields. Customers may be dealt with in person, on the phone, or in a virtual manner. Since this is a management position, a group of customer service agents will be watched over. It is important to ensure that they are complying to company policies and are providing good customer service. Feedback should be given to these employees when they are not performing well. When customer service skills are lacking for a certain topic, a customer ser…Read more
Popular Employer Salaries for Customer Service Manager
The top respondents for the job title Customer Service Manager are from the companies American Airlines, Food Lion and Lowe's Companies, Inc. Reported salaries are highest at AT&T Inc. where the average pay is $59,750. Other companies that offer high salaries for this role include American Airlines and Lowe's Home Improvement Inc., earning around $56,618 and $50,562, respectively. Food Lion pays the lowest at around $40,000. Gem Shopping Network and Wells Fargo Bank also pay on the lower end of the scale, paying $42,600 and $46,628, respectively.
Customer Service Manager Job Listings
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Popular Skills for Customer Service Manager
Skills in Leadership, Team Leadership and Operations Management are correlated to pay that is above average. Skills that pay less than market rate include Customer Relationship Management (CRM).
Pay by Experience Level for Customer Service Manager
A mid-career Customer Service Manager with 5-9 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of $45,500 based on 5 salaries. An experienced Customer Service Manager with 10-19 years of experience earns an average total compensation of $68,929 based on 5 salaries.
Years of Experience
This data is based on 10 survey responses.
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