Customer Service Manager in Salt Lake City Salary

A Customer Service Manager in Salt Lake City, Utah earns an average salary of $55,472 per year.

$34,919 - $78,511
$35K
$57K
$79K
MEDIAN: $56,901
10%
50%
90%

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$12.77 - $20.38
$17
MEDIAN: $17.03
50%

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$0$78K
Salary $34,919 - $78,511
Bonus $250.00 - $11,240
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$32,042 - $78,028
  • Country: United States
  • Currency: USD
  • Updated: 11 Oct 2017
  • Individuals Reporting: 33
Hourly Data $0$29
Hourly Rate $17.03
Overtime $25.43
Annual Data $0$78K
Bonus $250.00 - $11,240
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$32,042 - $78,028
  • Country: United States
  • Currency: USD
  • Updated: 11 Oct 2017
  • Individuals Reporting: 6

About Salt Lake City, Utah

Salt Lake County, Utah
192,660
Male:
98,364 (51.1%)
Female:
94,296 (48.9%)
Salt Lake City, often shortened to Salt Lake or SLC, is the capital and the most populous municipality of the U.S. state of Utah. With an estimated population of 190,884 in 2014, the city lies at the core of the Salt Lake City metropolitan area, which has a total population of 1,153,340 (2014 estimate). Salt Lake City is further situated within a larger metropolis known as the Salt Lake City-Ogden-Provo Combined Statistical Area. This region is a corridor of contiguous urban and suburban development stretched along an approximately 120-mile (190 km) segment of the Wasatch Front, comprising a total population of 2,423,912 as of 2014. It is one of only two major urban areas in the Great Basin (the other is Reno, Nevada), and the largest in the Intermountain West. The city was founded in 1847 by Brigham Young, Isaac Morley, George Washington Bradley and numerous other Mormon followers, who extensively irrigated...
Salt Lake City:
$48,761
Utah:
$62,912
$840
Salt Lake City:
$262,400
Utah:
$234,600
3.3%

Customer Service Manager Job Listings

Pay by Experience Level for Customer Service Manager

Pay by Experience for a Customer Service Manager has a positive trend. An entry-level Customer Service Manager with less than 5 years of experience can expect to earn an average total compensation of $49,000 based on 13 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Manager with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $50,000 based on 15 salaries. An experienced Customer Service Manager which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $56,000 based on 15 salaries. A Customer Service Manager with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $58,000 based on 7 salaries.

Customer Service Manager Reviews

Q: What is it like working in Salt Lake City?

Customer Service Manager in Salt Lake City:
"Exciting."
Pros: The diversity of people coming in to the branch to look for work. Also, the opportunity to meet with clients and facilitating their hiring needs.
Cons: The commute. The amount of time it takes to get home.

Key Stats for Customer Service Manager

Gender

Female
46 %
Male
54 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 12 votes.
1-4 years
21%
5-9 years
31%
10-19 years
26%
20 years or more
23%

Experience Affects Customer Service Manager Salaries

Late-Career
▲2%

National Average
$57,000

▼2%

▼12%

▼14%

Skills That Affect Customer Service Manager Salaries

Leadership
▲4%

Training
▲3%

Problem Solving
▲3%


National Average
$57,000

Team Leadership
▼1%

Customer Service Metrics
▼1%

Call center operations
▼2%

Customer Relations
▼5%

Microsoft Excel
▼5%


Call Center
▼12%

People Management
▼12%

Microsoft Office
▼15%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 12 votes.

Gender

Female
46 %
Male
54 %

Years of Experience

1-4 years
21%
5-9 years
31%
10-19 years
26%
20 years or more
23%

Common Health Benefits

medical benefits
Medical: 78%
dental benefits
Dental: 66%
vision benefits
Vision: 47%
no benefits
None: 22%