The average hourly pay for a Customer Service Representative (CSR) at Ashley Furniture Home Stores is $11.43.
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$11 - $12
$22,843 - $26,004
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Job Description for Customer Service Representative (CSR)
A Customer Service Representative is a job that requires the ability to handle multiple tasks. They usually take incoming telephone calls and information over the telephone, but some Customer Service Representatives also make outbound calls to their customers. In most instances it is required to have a High school diploma, and in most cases an Associate degree in Arts or Business is highly desirable. In today's fast pace technology industry its required that most Customer Service Representatives…Read more
Customer Service Representative (CSR) Tasks
- Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires.
- First point of customer contact for general inquiries like pricing, products, scheduling etc.
- Builds and maintain business relationship with clients by providing prompt and accurate service so as to promote customer loyalty.
Popular Employer Salaries for Customer Service Representative (CSR)
The top respondents for the job title Customer Service Representative (CSR) are from the companies State Farm Insurance Company, UnitedHealth Group and Alorica, Inc.. Reported salaries are highest at Verizon Wireless where the average pay is $16.42. Other companies that offer high salaries for this role include UnitedHealth Group and Comcast Cable, Inc., earning around $15.53 and $14.52, respectively. Alorica, Inc. pays the lowest at around $10.40. The Home Depot Inc. and Farmers Insurance Group also pay on the lower end of the scale, paying $11.59 and $12.86, respectively.
Customer Service Representative (CSR) Job Listings
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Popular Skills for Customer Service Representative (CSR)
Avg. Hourly Rate
Skills in Office Administration, Problem Solving and Typing are correlated to pay that is above average. Skills that pay less than market rate include Customer Relations and Customer Service.
Years of Experience
This data is based on 7 survey responses.