Customer Service Representative (CSR) in Dayton, Ohio Salary

Customer Service Representatives in Dayton take home an average $12.06 per hour. The majority of Customer Service Representatives in Dayton, Ohio claim high levels of job satisfaction. The vast majority of Dayton Customer Service Representatives (84 percent) who responded to the survey are women. While some workers in this profession — slightly less than a third — do not have any health coverage, the greater part do receive medical benefits and more than half have dental insurance. This overview is based on answers to PayScale's salary questionnaire.

$25,342 - $51,289
$25K
$34K
$51K
MEDIAN: $34,412
10%
50%
90%

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$9.61 - $16.55
$9
$12
$17
MEDIAN: $12.08
10%
50%
90%

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$0$51K
Salary $25,342 - $51,289
Bonus $650
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,686 - $41,229
  • Country: United States
  • Currency: USD
  • Updated: 15 Oct 2017
  • Individuals Reporting: 11
Hourly Data $0$25
Hourly Rate $9.61 - $16.55
Overtime $23.50
Annual Data $0$41K
Bonus $650
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,686 - $41,229
  • Country: United States
  • Currency: USD
  • Updated: 15 Oct 2017
  • Individuals Reporting: 27

About Dayton, Ohio

Montgomery County, Ohio
140,597
Male:
66,631 (47.4%)
Female:
73,966 (52.6%)
Dayton (/ˈdeɪtən/; local pronunciation: /ˈdeɪʔn/) is the sixth-largest city in the state of Ohio and is the county seat of Montgomery County. A small portion of the city extends into Greene County. In the 2010 census, the population was 141,527, and the Dayton metropolitan area had 799,232 residents, making it Ohio's fourth-largest metropolitan area, after Cleveland, Cincinnati, and Columbus and the 63rd-largest in the United States. The Dayton-Springfield-Greenville Combined Statistical Area had a population of 1,080,044 in 2010, making it the 43rd-largest in the United States. Dayton is within Ohio's Miami Valley region, just north of the Cincinnati–Northern Kentucky metropolitan area. Ohio's borders are within 500 miles (800 km) of roughly 60 percent of the country's population and manufacturing infrastructure, making the Dayton area a logistical centroid for manufacturers, suppliers, and shippers. Dayton also hosts significant research and development in fields like industrial, aeronautical,...
Dayton:
$30,135
Ohio:
$51,075
$632
Dayton:
$65,700
Ohio:
$136,400
4.9%

Customer Service Representative (CSR) Job Listings

Pay by Experience Level for Customer Service Representative (CSR)

Pay by Experience for a Customer Service Representative (CSR) has a positive trend. An entry-level Customer Service Representative (CSR) with less than 5 years of experience can expect to earn an average total compensation of $25,000 based on 20 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Representative (CSR) with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $31,000 based on 10 salaries. An experienced Customer Service Representative (CSR) which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $29,000 based on 8 salaries. A Customer Service Representative (CSR) with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $30,000 based on 5 salaries.

Key Stats for Customer Service Representative (CSR)

Gender

Female
85 %
Male
15 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 4 votes.
Less than 1 year
11%
1-4 years
29%
5-9 years
26%
10-19 years
21%
20 years or more
13%

Experience Affects Customer Service Representative (CSR) Salaries

▲5%

Late-Career
▲2%

National Average
$30,000

Experienced
▼2%

▼18%

Skills That Affect Customer Service Representative (CSR) Salaries

Computer Service
▲4%

National Average
$30,000

Customer Service
▼9%

Data Entry
▼9%

Call Center
▼11%

Phone Support
▼11%

Microsoft Office
▼11%

Microsoft Word
▼12%

Call center operations
▼14%

Customer Relations
▼15%

Problem Solving
▼16%

Sales
▼18%

Typing
▼20%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 4 votes.

Gender

Female
85 %
Male
15 %

Years of Experience

Less than 1 year
11%
1-4 years
29%
5-9 years
26%
10-19 years
21%
20 years or more
13%

Common Health Benefits

medical benefits
Medical: 72%
dental benefits
Dental: 64%
vision benefits
Vision: 56%
no benefits
None: 20%